Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Stephanie Pink

Surrey,BC

Summary

Proven cleaner with a track record of enhancing client satisfaction through efficient cleaning techniques and exceptional customer service. At Merry Maids, exceeded project deadlines by leveraging strong work ethic and productivity skills. Mastered green cleaning practices and interpersonal communication, ensuring a 100% increase in client retention. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

6
6
years of professional experience

Work History

Cleaner

Strata 911
North Vancouver, BC
03.2017 - 06.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.

House Cleaner

Merry Maids
Milton, ON
08.2014 - 02.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.

Education

High School Diploma -

Martingrove Collegiate Institute
Etobicoke, ON
06.1997

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Productivity and Time Management
  • Strong Work Ethic
  • Communication and Interpersonal Skills
  • Stain removal techniques
  • Green cleaning practices
  • Steam Cleaning
  • Efficient Cleaning Techniques
  • Quality Assurance

Languages

English
Full Professional

Hobbies

I love nature, long walks, reading books while chilling on a hammock.

I am also very family oriented, enjoy spending time with my loved ones as well as keeping a clean, organized environment.

Timeline

Cleaner

Strata 911
03.2017 - 06.2020

House Cleaner

Merry Maids
08.2014 - 02.2017

High School Diploma -

Martingrove Collegiate Institute
Stephanie Pink