Stephanie Paterson
Oshawa,Canada
Summary
Hardworking and dependable with a background in Protection, Security, and Investigation, and lots of experience working in busy restaurants. I’m used to fast-paced, high-pressure environments and know how to stay calm, think quickly, and handle multiple things at once. I'm looking to build experience in law enforcement or public safety, with hopes of one day working for CBSA. I bring a solid work ethic, strong people skills, and a steady mindset in tough situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Chuck’s Roadhouse Bar and Grill
Oshawa, Canada
08.2023 - Current
- Greet and serve high volumes of customers while maintaining a welcoming and controlled environment
- Prepare and deliver drink orders efficiently during peak hours
- Ensure cash register accuracy and secure close-out procedures
- Collaborate with team and communicate effectively in a busy, noisy setting
Server
Dunn’s Famous
Ottawa, Canada
06.2022 - 07.2023
- Delivered efficient and friendly service in a high-pressure environment
- Handled customer requests and concerns with professionalism
- Managed opening/closing tasks and processed payments with accuracy
Bartender/Supervisor
Hard Stones Grill
Nepean, Canada
03.2022 - 12.2022
- Oversaw closing procedures and POS reconciliation
- Scheduled and coordinated shift coverage
- Addressed and de-escalated customer concerns quickly and tactfully
- Managed stock levels and organized deliveries for bar and restaurant needs
Education
Protection, Security, and Investigation - Honour Roll
Durham College
Oshawa, ON09.2025
Skills
- Emergency Communication Readiness
- Customer Service & Conflict Resolution
- Multi-tasking in High-Stress Situations
- Team Leadership & Collaboration
- Clear & Effective Verbal Communication
- Time Management & Prioritization
- Accurate with numeric data entry; currently developing skills in alpha input speed and accuracy
Certification
- Situational Awareness Specialist
- SmartServe
- G Class Drivers License
References
References available upon request.
Timeline
Bartender
Chuck’s Roadhouse Bar and Grill
08.2023 - Current
Server
Dunn’s Famous
06.2022 - 07.2023
Bartender/Supervisor
Hard Stones Grill
03.2022 - 12.2022
Protection, Security, and Investigation - Honour Roll
Durham College
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