Summary
Work History
Education
Skills
Languages
Software
Timeline
Websites
BusinessDevelopmentManager
Stephanie Panier

Stephanie Panier

Cambridge,Canada

Summary

Knowledgeable Marketing Coordinator with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Work History

Marketing Solutions Coordinator

Virtual Causeway
11.2024 - Current
  • Composed persuasive sales pitches, increasing lead generation through targeted outreach efforts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Increased customer engagement through the creation of compelling email campaigns and strategies.
  • Recorded and tracked daily production data for management reporting.
  • Developed detailed event registration landing pages and reports for clients

Franchise Development Coordinator (B2B Marketing)

Global Pet Foods
01.2021 - 09.2024
  • Built rapport with clients by providing quality customer service and problem solving during the invoicing period for new store builds
  • Daily management of CRM and prospect outreach
  • Created and updated information packages to send to potential franchisees
  • Produced and monitored analytics of nurturing email campaigns
  • Gained expertise in customer analytics for targeted marketing campaigns
  • Developed and overlooked GoogleAds campaigns that resulted in a 1,000.00% + increase of online traffic YOY, in specific targeted locations
  • 6.25% of targeted leads have signed franchise agreements. Industry standard is 3%
  • Organized and orchestrated Discovery Days: monthly invitation for potential franchisees to come to the office and talk one-on-one with department heads
  • Organized invitations, created informational packages, welcome bags, booked meeting rooms, and arranged specific meeting times for each department to attend
  • Managed and created eye-catching graphics for company LinkedIn and email campaigns
  • Produce multiple reports (ex website traffic, Ads analytics, lead generation etc) for upper management to review

Retail Store Manager

Starbucks Canada
05.2014 - 01.2021
  • Rapid success within the company. Promoted to Retail Store Manager from Barista (entry level position) within five years
  • Train employees on proper protocols, customer service standards, and successful strategies to meet operational/sales targets
  • Optimize store displays and appearance via strategic merchandising & brand guidelines
  • Build talented and valuable team of employees through outstanding mentoring, coaching, and teaching skills
  • Support professional development of team members and supervisors at all levels to place skilled and talented candidates in leadership roles
  • Strengthen merchandising and promotional strategies to drive customer engagement and boost sales
  • Establish and optimize schedules to keep coverage and service in line with forecasted demands and business needs
  • Oversee employee performance, correct problems, and increase efficiency to maintain productivity targets
  • Submit reports to senior management to aid in business decision-making/planning
  • Assess sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
  • Provide excellent customer service, promoting membership loyalty and increasing customer satisfaction rates

Education

Bachelor of Arts - Graphic Design

York/Sheridan Joint Programme in Design
Toronto, ON
06.2018

Art Fundamentals certificate - Visual Arts

Sheridan College
Oakville, ON
01.2014

Skills

  • Adobe CS Suite
  • MS Office
  • Superb attention to detail
  • Customer service
  • Originality and creativity
  • Strong multi-tasking
  • Dependable and reliable
  • Analysis and decision making
  • Client account management/CRM
  • Staff/store management
  • Understanding and correcting customer/employee concerns
  • Staff training/development, coaching and mentoring

Languages

English
Native or Bilingual
French
Limited Working

Software

Adobe Suite

Canva

Microsoft suite

Zoho CRM

Vanilla Soft CRM

Apple and Windows Products

Timeline

Marketing Solutions Coordinator

Virtual Causeway
11.2024 - Current

Franchise Development Coordinator (B2B Marketing)

Global Pet Foods
01.2021 - 09.2024

Retail Store Manager

Starbucks Canada
05.2014 - 01.2021

Bachelor of Arts - Graphic Design

York/Sheridan Joint Programme in Design

Art Fundamentals certificate - Visual Arts

Sheridan College

Similar Profiles

CREATE PROFILE
Stephanie Panier