Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Stephanie Panasuik

Edmonton,AB

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Dr. Leighton Dujon
03.2010 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Delivered clerical support by handling range of routine and special requirements.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.
  • Edited and proofread documents for accuracy and completeness.
  • Coordinated and scheduled meetings and appointments.
  • Edited documents to keep company materials free of grammar errors.

Data Entry Clerk

Ideas For Independent Living
01.2015 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Created and maintained data entry logs to track data entry activities.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Collated and organized data entry documents into filing systems for easy access.
  • Developed and maintained databases to store customer information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Contributed to cost savings through efficient use of resources during high-volume periods such as year-end reporting.
  • Used computer software to store and retrieve data.
  • Managed and organized documents for data entry tasks.
  • Checked for accuracy by verifying data and records.
  • Followed data entry protocols, rules and regulations.
  • Updated and maintained customer information, documents and records.
  • Created spreadsheets for more efficient recordkeeping.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Developed and implemented data entry operations.
  • Utilized techniques for increasing data entry speed.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.

Office Manager

ATA Martial Arts
10.2016 - 04.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
  • Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

High School Diploma -

Sutton District High School
Sutton, ON
06.2001

Skills

  • Customer Service
  • Office Management/administration
  • Organizational Skills
  • Data Entry
  • Scheduling and calendar management
  • Administrative Support
  • Document Management
  • Relationship Building
  • Scheduling Coordination
  • Inventory Control
  • Policy Implementation
  • Report Preparation
  • Event Coordination
  • Database Administration
  • Policy and procedure modification
  • Project Management
  • MS Office
  • Decision-Making
  • Scheduling and Coordinating
  • Professional and Courteous

Languages

English
Native or Bilingual

Affiliations

  • Kids on Track
  • Logos Society
  • Beulah Alliance Church

Timeline

Office Manager

ATA Martial Arts
10.2016 - 04.2024

Data Entry Clerk

Ideas For Independent Living
01.2015 - Current

Administrative Assistant

Dr. Leighton Dujon
03.2010 - Current

High School Diploma -

Sutton District High School

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Stephanie Panasuik