Stephanie Onyeke
BC
Summary
Dynamic and results-driven professional with extensive experience at Providence Healthcare, excelling in team leadership and performance management. Proven ability to enhance operational efficiency and ensure compliance with health standards. Adept at crisis response and fostering community inclusion, delivering exceptional support and training to staff and clients alike.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Providence Healthcare
Vancouver, Canada
05.2025 - Current
- Supervise, lead, train, and evaluate housekeeping staff to ensure compliance with infection prevention and control standards.
- Manage staff schedules, assignments, and attendance to ensure adequate departmental coverage.
- Respond promptly to housekeeping concerns, complaints, and urgent cleaning requests.
- Provide coaching and ongoing training to staff on cleaning procedures, safety practices, and infection control protocols.
- Prepare reports, monitor performance metrics, and implement continuous quality improvement initiatives.
- Collaborate with nursing and healthcare teams to support patient safety and satisfaction.
Support Worker
Aja Support Services
Ottawa, Canada
12.2024 - 06.2025
- Provided person-centered care, trauma-informed support, daily living support, companionship, and palliative care to clients with physical and cognitive challenges.
- Applied crisis intervention and de-escalation techniques to support clients in distress and maintain safety.
- Assisted with medication reminders, monitored clients’ well-being, and maintained accurate documentation.
- Collaborated with multidisciplinary teams and community agencies to coordinate client support services.
- Promoted social inclusion and independence through community engagement and program participation.
- Conducted safety checks, completed incident reports, and ensured compliance with health and safety standards.
Volunteer Coordinator
Medic Aid
Abuja, Nigeria
08.2019 - 07.2022
- Recruited, trained, supervised, and coordinated volunteers for cancer awareness campaigns, fundraising events, and community outreach programs.
- Managed volunteer schedules and delegated responsibilities across multiple projects.
- Organized health education initiatives, screening programs, and awareness campaigns within local communities.
- Collaborated with healthcare professionals, donors, sponsors, and community organizations to ensure successful program delivery.
- Maintained volunteer records, prepared reports, and monitored program outcomes.
- Ensured compliance with organizational policies and safety procedures during community events.
Education
Post-Degree Diploma: Hospitality Management -
Vancouver Community College
Vancouver07.2026
Bachelor's Degree: English -
Benue State University
Makurdi, Nigeria12.2017
Skills
- Team leadership and supervision
- Residential operations management
- Staff recruitment and orientation
- Coaching and performance management
- Person-centred care
- Community inclusion
- Effective communication
- Conflict resolution
- Documentation and reporting
- Crisis response and emergency management
- Policy compliance and regulation
- Behaviour support
Phone
672-558-2376
Timeline
Housekeeping Supervisor
Providence Healthcare
05.2025 - Current
Support Worker
Aja Support Services
12.2024 - 06.2025
Volunteer Coordinator
Medic Aid
08.2019 - 07.2022
Post-Degree Diploma: Hospitality Management -
Vancouver Community College
Bachelor's Degree: English -
Benue State University