Stephanie O'Gorman
Arthur,ON
Summary
Dedicated Educational Assistant committed to addressing diverse academic and emotional needs of students. Compassionate and kind in delivery of personalized, hands-on support and lessons targeted to specific learning needs and strengths. A caring professional with a strong commitment to fostering growth and development in students.
Overview
10
10
years of professional experience
Work History
Production Clerk
Autocom
Guelph, Ontario
06.2012 - 05.2019
- Compiled data from various sources to update production records.
- Organized production reports for management review on a weekly basis.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Prepared summaries of daily work completed for review by supervisors.
- Maintained confidentiality of sensitive information entered into the system.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Taxi Dispatcher
Red Top Taxi
Guelph, Ontario
03.2009 - 06.2012
- Assigned drivers to customers based on their location, destination and availability.
- Monitored driver locations and assigned appropriate vehicles for each customer request.
- Resolved customer complaints in a timely manner.
- Created reports detailing daily activities such as completed trips, cancellations, no-shows and revenue generated from fares.
- Prepared daily work and run schedules.
- Advised personnel about accidents, weather conditions or other hazards.
- Updated records of daily trips taken by drivers.
- Maintained communication with drivers via radio or phone throughout the day to ensure efficient dispatch services were provided.
Education
Diploma - Educational Support
Fanshawe College
Woodstock, ON05-2026
Post-Graduate Certificate - Emergency Telecommunications
Fanshawe College
London, ON12-2008
Skills
- Database Management Skills
- Spreadsheet development
- Meeting coordination
- Document management
- Quality control
- Verbal and writing communication
- Interpersonal Skills
- Sensitive Information Management
- Creativity and innovation
- Proofreading Proficiency
Timeline
Production Clerk
Autocom
06.2012 - 05.2019
Taxi Dispatcher
Red Top Taxi
03.2009 - 06.2012
Diploma - Educational Support
Fanshawe College
Post-Graduate Certificate - Emergency Telecommunications
Fanshawe College
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