Stephanie Neves
Fresno
Summary
Experienced and dependable medical professional worker with a proven track record of efficiently completing tasks in various ophthalmology and office settings. Skilled in patient care, customer service and team player. Maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
18
18
years of professional experience
Work History
Ophthalmologist Assistant
Eye Q Vision Care
Fresno
09.2007 - Current
- Provided support services and training to ensure smooth workflow within the team.
- Accurately documented patient histories, physical examinations, and diagnoses in medical records.
- Provided assistance with administrative tasks such as filing documents, faxing paperwork and ordering supplies.
- Monitored duration of basic labs, MRI results and outpatient referrals.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Reviewed diagnostic and procedural terminology for accuracy.
- Demonstrated knowledge of terminology for multiple Ophthalmology specialties.
- Informed doctor of urgent patient needs.
- Contributed to patient care by facilitating the order of tests and prescriptions under physician guidance.
- Managed and organized medical documents to ensure easy access for healthcare providers.
- Supported physicians in managing patient flow by preparing exam rooms and medical records before consultations.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Answered incoming calls promptly and professionally while providing excellent customer service.
- Educated patients regarding pre and post-operative instructions and follow up care plans.
- Prepared and sent patient documentation to physician for review.
- Prioritized and managed multiple tasks simultaneously in a high patient flow environment.
- Evaluated charts, documents and orders and made timely corrections.
- Performed basic vision tests such as visual acuity testing using a Snellen chart in addition to other specialty testing
- Monitored patient flow throughout the day to ensure timely completion of scheduled exams and procedures.
- Assisted physicians during patient visits by taking detailed notes on interactions and treatment plans.
Education
High School Diploma -
Bullard High
Fresno, CA06-1993
Skills
- EHR management
- Patient documentation
- Ophthalmic testing
- Regulatory compliance
- Work well under pressure
- Team player
- Bilingual
- Verifying insurance / authorization
- Customer service
Timeline
Ophthalmologist Assistant
Eye Q Vision Care
09.2007 - Current
High School Diploma -
Bullard High