Stephanie Miller
Waterloo,ON
Summary
Dynamic accounting professional with extensive experience at Henry Walser Funeral Home, excelling in payment processing and account reconciliation. Proven ability to enhance operational efficiency through meticulous recordkeeping and team collaboration. Recognized for delivering exceptional customer service and optimizing financial reporting processes, ensuring accuracy and compliance in all transactions.
Overview
21
21
years of professional experience
Work History
Accounting Clerk
Henry Walser Funeral Home
Kitchener, ON
10.2005 - Current
- Executed accounts payable and receivable transactions with precision and efficiency.
- Managed accurate financial record-keeping through proficient use of accounting software.
- Facilitated monthly reconciliation of bank statements to ensure financial accuracy.
- Facilitated payroll processing through meticulous verification of employee hours and deductions.
- Facilitated collaboration among team members to enhance filing and documentation processes.
- Compiled and analyzed financial reports to enhance management decision-making processes.
- Resolved customer inquiries related to billing and payment issues.
- Facilitated training sessions for new staff on accounting systems and office protocols.
- Streamlined organization of filing systems for accounting records to enhance accessibility of critical financial information.
- Oversaw maintenance of accounting records using in-house and client systems.
- Processed high volume of monthly invoices with meticulous attention to detail.
- Oversaw accounts payable, receivable, and payroll functions to ensure financial accuracy.
- Executed month-end closing activities by ensuring precise journal entries and account adjustments.
- Delivered exceptional customer service by addressing client inquiries regarding invoice payments and account balances.
- Facilitated collaboration among accounting clerks to cultivate a cohesive and supportive work environment.
- Facilitated audit preparations by conducting thorough documentation reviews and addressing auditor inquiries promptly.
- Analyzed and rectified internal accounting variances to enhance data accuracy.
- Enhanced cash flow management through meticulous monitoring of incoming payments and prompt collections follow-ups.
- Exhibited adaptability by mastering new software tools and accounting practices to enhance professional expertise.
- Processed payments and documents including invoices, journal vouchers, employee reimbursements, and statements.
- Oversaw daily accounting operations to ensure financial accuracy.
- Verified and reconciled purchase orders with invoices to ensure accuracy.
- Executed deposit recording and monthly bank account reconciliation processes.
- Facilitated invoice generation upon receipt of billing information and monitored collection progress.
- Facilitated management operations by processing invoices and documents with timely accuracy.
- Audited account books and documented financial transactions.
- Oversaw and addressed correspondence and inquiries from customers and vendors.
- Facilitated client communication regarding payment requirements and maintained precise, up-to-date ledgers.
- Optimized daily reporting information entry processes for enhanced record-keeping efficiency.
- Executed data entry using 10-key calculator to enhance accuracy and efficiency.
- Executed reconciliation of company bank credit card and line of credit accounts, ensuring accuracy and compliance.
- Executed monthly reconciliation of account information and reported figures in general ledger by cross-referencing with bank account statements.
- Optimized bookkeeping procedures to enhance operational efficiency.
- Ensured account accuracy through meticulous monthly review and reconciliation of checks.
- Assisted in reconciling accounts and managing audits. Supported the updating of financial records with high accuracy.
- Compiled, analyzed, and synthesized account data into comprehensive financial reports.
- Oversaw financial management by collaborating with bookkeeper to ensure accurate processing of business transactions.
- Streamlined financial reconciliation by effectively managing bank account discrepancies and organizing data within accounting software.
- Optimized financial operations through meticulous bank reconciliations and comprehensive financial reporting.
- Established innovative accounting processes to enhance financial efficiency.
- Directed complex problem-solving initiatives for upper management to ensure timely and budget-compliant project completion.
- Compiled comprehensive expense reports to streamline reimbursement processes.
- Monitored financial progress through the creation of quarterly and yearly balance sheets.
- Delivered comprehensive audit findings to accounting manager following thorough review of results and documentation.
- Compiled and analyzed monthly, quarterly, and annual profit and loss statements and balance sheets.
Owner/Operator
Tropical Services
Waterloo, ON
04.2022 - 01.2025
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Supervised staff training programs to enhance team performance and operational efficiency.
- Developed and implemented standard operating procedures to streamline business processes.
- Conducted regular inventory assessments to maintain stock levels and minimize waste.
- Oversaw financial management, including budgeting and expense tracking, to maximize profitability.
- Analyzed customer feedback to identify service improvements and enhance overall experience.
- Led marketing initiatives to increase brand visibility and attract new clientele through social media platforms.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Administration Assistant
Dieters Metal Fabricating
Waterloo, ON
08.2005 - 01.2006
- Managed daily office operations, ensuring efficient workflow and communication among departments.
- Assisted in scheduling appointments and coordinating meetings for management staff.
- Maintained accurate records and documentation using company-specific software systems.
- Supported inventory management by tracking supplies and placing orders as needed.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Conducted data entry tasks, ensuring accuracy and consistency in all records maintained.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Education
BBA - Accounting
University of Windsor
Windsor08-2005
Skills
Payment processing
Invoice processing
Clerical support
Administrative support
Recordkeeping
File maintenance
Bookkeeping
Month-end reports
Data processing
Records management
Invoicing and collections
Team collaboration
Account reconciliation
Staff management
Invoicing
Accounting software proficiency
General ledger entries
General ledger accounting
Languages
English
Full Professional
Timeline
Owner/Operator
Tropical Services
04.2022 - 01.2025
Accounting Clerk
Henry Walser Funeral Home
10.2005 - Current
Administration Assistant
Dieters Metal Fabricating
08.2005 - 01.2006
BBA - Accounting
University of Windsor