Stephanie Mendez
North Hollywood
Summary
Dedicated food service professional with nearly nine years of experience leading front-of-house operations in a private school cafeteria. Experienced in staff supervision, opening and closing operations, hospitality services, inventory support, vendor ordering, and customer service. Recognized for strong leadership, organization, and creating a welcoming environment for students, faculty, staff, parents, and campus guests.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Lead Cashier/ Shift Supervisor
CulinArt
Brentwood, CA
07.2017 - 06.2026
- Supervised front-of-house operations in a high-volume private school cafeteria serving students along with faculty and staff each day.
- Opened and closed the cafeteria, ensuring all dining areas, service stations, and equipment were prepared for daily operations and properly secured at the end of each shift.
- Oversaw cashier staff during daily operations, ensuring compliance with workplace policies, food safety standards, and customer service expectations.
- Managed employee meal and break schedules by recording lunch punches and maintaining appropriate shift coverage.
- Trained and mentored new cashiers on front-of-house procedures, hospitality standards, and customer service best practices.
- Coordinated coffee and tea service for faculty meetings, administrative gatherings, and special school events.
- Collaborated with management to enhance operational strategies and drive service excellence.
- Assisted with receiving deliveries by unloading, organizing, and properly storing produce, snacks, dry goods, and other food service supplies.
- Maintained organized storage areas and assisted with inventory stocking and product rotation.
- Welcomed parents, visitors, vendors, and campus guests by offering refreshments, answering questions, and providing directions throughout the school.
- Worked closely with kitchen and dining staff to ensure efficient daily operations and a positive dining experience.
- Maintained a clean, safe, and welcoming cafeteria environment while following all food safety and sanitation guidelines.
- Assisted customers by answering questions and fulfilling requests.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
Education
High School Diploma -
North Hollywood Senior HIgh
North Hollywood, CASkills
- Training and coaching
- Training and mentoring
- Customer assistance
- Point of sale operation
- Team Leadership & Staff Supervision
- Opening & Closing Procedures
- Front-of-House Operations
- Customer Service & Hospitality
- Staff Training & Mentoring
- Inventory Management & Stock Organization
- Receiving & Organizing Deliveries
- Vendor & Bakery Order Coordination
- Event & Meeting Hospitality Setup
- Food Safety & Sanitation
- Time Management
- Communication
- Organization
- Problem Solving
- Team Collaboration
Languages
English
Spanish
Timeline
Lead Cashier/ Shift Supervisor
CulinArt
07.2017 - 06.2026
High School Diploma -
North Hollywood Senior HIgh