Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

STEPHANIE MARTINS

Toronto,ON

Summary

Corporate & District Visual Merchandising Manager Senior retail professional with 7+ years of management and 2 years of corporate experience. Demonstrated in driving sales results and strategies through increasing merchandising & operational efficiencies, building infrastructure, and developing teams and other business leaders.

Overview

12
12
years of professional experience

Work History

Visual and Operations Manager

Alo Yoga
Toronto, ON
04.2024 - Current
  • Execute inventory management processes effectively with a focus om maximizing inventory accuracy & reducing shrink
  • Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
  • Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
  • Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
  • Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence

Country Manager

Giorgio Armani
Toronto, ON
02.2022 - 04.2024
  • Drives brand loyalty by ensuring exceptional customer experience through well-merchandised, visually engaging, brand appropriate store environments throughout all Armani Exchange Canada stores
  • Ensures staff at store level understands the brand aesthetic and standards; reinforces company goals and objectives at the store, district and regional level
  • Analyzes reports weekly and provides consistent coaching to staff to ensure right product is being maximized in the right quantity at the right time
  • Guides store team in translating corporate direction to meet needs of their business and/or store architectural challenges
  • Resolves store specific merchandising challenges that require adaptations based on store size, store type, volume, and inventory levels; informs team and region.
  • Ensures that new store openings and remodels are properly supported and managed.

Corporate + District Visual Merchandising Manager

OAK + FORT
Vancouver, BC
03.2019 - 09.2020

Corporate Direction

  • Created digital decks for merchandising strategies which were communicated to 22 stores across North America weekly.
  • Executed and assembled all merchandise communication including onboarding/training modules, corporate directives, and promotional direction in partnership with Merchandise Director, RVM and relevant partners.
  • Created digital product packages monthly on best practices for Strategic and Creative merchandising.
  • Partnered with E-Commerce Director as well as cross-functional partners to ensure online platforms were aligned with the in-store experience and clients had a seamless shopping experience on all channels.
  • Monitor and anticipate product arrivals for the planning of corporate directives for both CA and US stores.
  • Participated in weekly meetings with Director of Product to flesh out latest buys, fabrics, trend forcasting, etc in order to communicate relevant information to all stores via digital product packages
  • Assist with physical setup of new store locations.
  • Work with national district Merchandisers (and other districts when needed) to oversee and drive sales through merchandise training, product placement based on reports and window displays while upholding O+F aesthetic according to corporate standards and timelines.

Merchandising Manager

Aritzia
Toronto, ON
08.2013 - 04.2017
  • Curated a vision and distinct aesthetic point of view via Aritzia’s exclusive brands to create a specialized customer experience through merchandising.
  • Managed the inflow and influx of product during peak and non-peak business throughout the year (i.e. receiving new product, inventory counts, merchandise pulls, etc).
  • Worked alongside staff (upwards of 30 individuals) to educate and train on Aritzia’s seasonal directives, maintenance standards, and retail environment.
  • Responsible or submitting detailed staff performance reports and evaluations to business partners to ensure all players are meeting their key performance indicators.
  • Promoted leadership, initiative, as well as a passion for entrepreneurial approaches to Aritzia’s product and brand.
  • Responsible for overseeing all visual display installations, styling of in store mannequins and artwork, interior and exterior cleanliness, as well as musical direction.

Floor Manager

Aritzia
01.2013 - 08.2013

Education

Bachelor of Arts - Religious Studies, History Minor

York University
Toronto, ON
05.2010

Skills

  • MS Office proficiency
  • Creative with Adobe InDesign
  • Corporate visual objectives
  • Merchandising plan development
  • Sales Techniques
  • Visual displays
  • Social media
  • Friendly and outgoing

Languages

Spanish Portuguese English

Timeline

Visual and Operations Manager

Alo Yoga
04.2024 - Current

Country Manager

Giorgio Armani
02.2022 - 04.2024

Corporate + District Visual Merchandising Manager

OAK + FORT
03.2019 - 09.2020

Merchandising Manager

Aritzia
08.2013 - 04.2017

Floor Manager

Aritzia
01.2013 - 08.2013

Bachelor of Arts - Religious Studies, History Minor

York University
STEPHANIE MARTINS