Stephanie Manser
Summary
Dynamic cashier with proven expertise at Munroe's General Store, excelling in customer service and inventory management. Recognized for building strong customer relationships and mentoring staff, enhancing team performance. Committed to reliability and punctuality, consistently exceeding productivity goals while ensuring compliance with liquor regulations.
Overview
18
18
years of professional experience
Work History
Cashier
Munroe's General Store
08.2007 - Current
- Assisted customers with transactions and inquiries, ensuring a positive shopping experience.
- Operated cash register efficiently, processing payments accurately and quickly.
- Maintained cleanliness and organization of checkout area to enhance customer flow.
- Learned product offerings to provide knowledgeable assistance to customers.
- Handled cash management tasks, including balancing cash drawers at shift end.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Cashier
Wallace's Drug Store
12.2013 - 10.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to ensure a pleasant shopping experience.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Trained new cashiers on operational procedures and best practices for efficient performance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Napanee District Secondary School
Napanee, ONSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Staff training
- Inventory management
- Liquor regulations and compliance
- Store opening and closing
- Employee scheduling
Timeline
Cashier
Wallace's Drug Store
12.2013 - 10.2018
Cashier
Munroe's General Store
08.2007 - Current
Napanee District Secondary School