Stephanie Mann
San Diego
Summary
Delivery Lead at TEKsystems, committed to driving excellence in project delivery and enhancing client satisfaction. Proven track record of leading high-performing teams and managing complex projects with a strategic and scalability mindset. Expertise in achieving operational efficiency and fostering continuous improvement ensures successful outcomes and strong stakeholder relationships. Passionate about leveraging innovative solutions to meet evolving business needs while maintaining a focus on quality and performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Lead
TEKsystems
San Diego, CA
08.2021 - Current
- Oversee end-to-end delivery of complex IT projects, ensuring alignment with client objectives, timelines, and budgets.
- Acted as primary liaison between clients and internal teams, fostering strong relationships and driving customer satisfaction.
- Managed cross-functional delivery teams, providing guidance, removing roadblocks, and ensuring quality standards.
- Identified and mitigated risks proactively to maintain project stability and success.
- Developed and executed resource allocation strategies to optimize team performance and project outcomes.
- Implemented process improvements to enhance delivery efficiency and scalability.
- Delivered clear, consistent communication to stakeholders through status reports, dashboards, and executive updates.
- Ensured compliance with TEKsystems’ delivery frameworks, governance policies, and client-specific requirements
- TEKsystems is a global IT services and talent solutions company that helps businesses plan, build, and deploy technology and workforce strategies
- Contact: Rashad Jehaludi : rjehaludi@teksystems.com
Compliance Specialist
Aya Healthcare
San Diego, CA
09.2020 - 02.2022
- Review & fastidiously edit a specific set of compliance documentation to be included in an overall compliance package for facilities
- Review and modify traveller contracts to ensure documents are compliant and current
- Collaborate with colleagues and external facilities to obtain information or correct inaccurate documentation before submission
- Audit a significant volume of documents for accuracy and proactively working alongside external partners to minimize future errors
- Learn and maintain knowledge base of current company, state & federal regulations to ensure exceptional compliance
- Aya Healthcare is a large workforce solutions provider in the healthcare industry
- Contact: Briana Smither - 858 257 1724
Cohealth
Melbourne, Australia
10.2015 - 02.2021
- Directed program management to a team of sixteen staff ensuring the delivery of responsive & coordinated care to Community Home Support Program /Community Health clients while providing evidence based physiotherapy assessment and treatment
- Initiate regular health promotion activities with local community groups, including high needs & culturally and linguistically diverse community members
- Create & promote open communication pathways and referrals with local services and stakeholders
- Achieve statistical targets for funding requirements
- Collaborated with Senior Managers, other program managers, and Practice Leads within Cohealth to enhance service opportunities
- Lead and guided team members in line with Cohealth’s strategic plan, focussing on implementing change in a supportive manner
- Established arrangements for effective financial, information, risk and workflow management are in place across the team
- Cohealth is a not-for-profit health organisation that aims to improve health & wellbeing by reducing health inequity in partnership with people & their communities
- Contact: Michael Perrone - 610405249682
Education
Bachelor of Physiotherapy -
La Trobe University
Melbourne, Australia01.2008
Bachelor of Exercise & Sport Science - undefined
University of Wisconsin, LaCrosse
La Crosse, WI01.2004
Skills
- Stakeholder management
- Delivery management
- Cross-functional coordination
- Documentation & recordkeeping
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Certification
- Postural Alignment Specialist certified by the Egoscue Institute (2018 - Present) Certified by the Egoscue Institute to complete postural analysis to assist clients in managing chronic pain
- Level 1 matwork (2015) APPI Matwork pilates course
- Clinical Pilates, Level 1 & 2 (2012) DMA reformer & cadillac table certification
- Initiating & Planning Projects (2020) Coursera certificate
- First Aid & CPR (2020) completed in Australia
Timeline
Delivery Lead
TEKsystems
08.2021 - Current
Compliance Specialist
Aya Healthcare
09.2020 - 02.2022
Cohealth
10.2015 - 02.2021
Bachelor of Exercise & Sport Science - undefined
University of Wisconsin, LaCrosse
Bachelor of Physiotherapy -
La Trobe University