Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
10
10
years of professional experience
Work History
Life Insurance Qualifier
Specialty Life Insurance Inc.
10.2021 - Current
Maintained high standards of customer service by building relationships with clients.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Outbound dial consumers who express interest to learn more about life insurance products
Educating consumers on the benefits and features of insurance products, responding to questions.
Handling objections.
Screen inbound/outbound consumer calls and transfer qualified consumers to the appropriate life insurance agent.
Engage consumers by providing relevant, accurate information.
Registered Practical Nurse
Pioneer Manor Nursing Home
07.2013 - 02.2022
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Provided direct patient care, stabilized patients, and determined next course of action.
Administered medications via oral, and intramuscular injections and monitored responses.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Monitored patient reactions to drugs and carefully documented findings.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Lead Qualification Specialist at Specialty Life Insurance (INSURANCE SUPERMARKET INC.)Lead Qualification Specialist at Specialty Life Insurance (INSURANCE SUPERMARKET INC.)