Stephanie Lucas
Ponoka,Canada
Summary
Dynamic professional with proven leadership at Foggy Gorilla Vaping Company ltd, adept in store management and sales enhancement. Excelled in customer engagement and inventory management, showcasing effective organizational skills and a collaborative problem-solving approach. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Retail Sales
Foggy Gorilla Vaping Company ltd
Red Deer, Canada
07.2021 - Current
- Pride in great Customer service, always leaving a great experience for the customers
- Restocking inventory
- Maintaining cleanliness of the storefront
- Opening and closing of Storefront as Key holder
- Working as a cashier, ensuring cash outs are complete daily
- Receiving Inventory/entering new products to the system
- Placing Inventory orders for the business
- Ensure All customers understand all aspects of desired products
- Assist at several Locations when needed
Manager
Foggy Gorilla Vaping Company ltd
Red Deer, Canada
06.2023 - 01.2024
- Store Management position at Timberlands Foggy Gorilla location (June, 2023 to September, 2023)
- Store management position at Blackfalds Foggy Gorilla location (September 2023 to January, 2024)
- Filling Weekly inventory needs by ordering required products from select distributors
- Filling Weekly inventory counts to ensure what needs to be replaced come time for Restock
- Monitoring slow moving products and determining when to place mark down prices on select products
- Working with other locations within the company for staffing/ product needs
Parts Technician
PartSource
Red Deer, Canada
12.2019 - 07.2021
- Assisting Retail and Commercial Customers with the products they desire in a timely fashion
- Receiving incoming stock orders and organizing warehouse
- Taking action in difficult situations ensuring the customers leave satisfied
- Maintaining cleanliness of storefront and warehouse areas
Flagger
Border Paving Ltd.
Red Deer, Canada
06.2019 - 09.2019
- Flagging of traffic to ensure safety of workers
- Assist in crack sealing roads within Red Deer and area
- Organization of signs and sign Painting
Education
High School diploma -
Lindsay Thurber Comprehensive High School
Red Deer, AB01.2018
Skills
- Sales Associate Experience
- Enthusiastic Learner
- Effective Organizational Skills
- Store Leadership Experience
- Positive Customer Engagement
- Collaborative Problem Solving
Timeline
Manager
Foggy Gorilla Vaping Company ltd
06.2023 - 01.2024
Retail Sales
Foggy Gorilla Vaping Company ltd
07.2021 - Current
Parts Technician
PartSource
12.2019 - 07.2021
Flagger
Border Paving Ltd.
06.2019 - 09.2019
High School diploma -
Lindsay Thurber Comprehensive High School
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