Experienced Human Resources Manager with over 8 years of proven success in managing HR functions across multiple industries. Adept at overseeing employee relations, compliance, payroll, recruitment, and training. Expertise in driving operational efficiencies, resolving complex employee issues, and contributing strategically to organizational success. Seeking to leverage HR expertise in healthcare administration to improve operational workflows and support quality patient care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Manager III
Sodexo, Inc.
Los Angeles
02.2016 - Current
Oversee HR operations for both union and non-union accounts in the healthcare industry, ensuring compliance with industry regulations and union agreements.
Fostered and upheld positive, collaborative relationships with multiple union representatives.
Serve as a trusted consultant, providing HR expertise to improve operations, enhance employee satisfaction, and support quality patient care.
Manage payroll (Kronos) reporting, benefits, and HR functions across multiple departments for 250+ staff members, working to stay within budgetary constraints while enhancing overall organizational performance.
Lead and manage investigations alongside the employee and labor relations department, addressing employee relations issues and ensuring timely, compliant resolutions that align with company policies and legal requirements.
Develop and implement employee training programs, focusing on compliance, workplace safety, and improving staff performance.
Coordinated recruitment and hiring processes for healthcare positions, ensuring alignment with union contracts and organizational needs.
Act as liaison between corporate HR offices, clients, and external partners, fostering strong relationships and collaboration to ensure smooth HR operations.
Human Resources Jr. Generalist
Hollywood Park Casino
Inglewood
12.2014 - 01.2016
Administered leave of absence requests, ensuring compliance with company policies and regulations.
Conducted exit interviews and analyzed data to identify trends, recommending solutions to improve employee retention and workplace morale.
Facilitated recruitment processes by screening resumes, conducting interviews, and handling onboarding for new employees.
Managed workers' compensation cases, ensuring accurate reporting and documentation in compliance with company standards.
Prepared and processed employment verification and unemployment documentation, ensuring accuracy and timely submission.
Administrative Assistant III
Children's Institute, Inc.
Los Angeles
11.2013 - 12.2014
Managed invoicing and collection for state fees, submitting payments to the finance department and maintaining accurate records for compliance.
Oversaw attendance records for 18 school sites, ensuring that all data was accurately submitted to the State of California.
Implemented a new protocol for submitting attendance, improving timeliness and data accuracy.
Coordinated special projects and maintained student files, ensuring data was up to date and accessible for audits and reporting.
Administrative/HR Assistant
Celerity Educational Group
Los Angeles
02.2012 - 09.2013
Provided bilingual support by interpreting for Spanish-speaking parents during IEP meetings and translating related documents.
Assisted with full-cycle recruitment for the Pupil Services department, including candidate screening, interviews, and hiring.
Designed and implemented an efficient filing system for HR documents, ensuring proper organization and readiness for audits.
Managed cross-referencing and data entry to maintain the integrity of student information across multiple databases.
Education
Human Resources Certification -
Loyola Marymount University
12.2015
Bachelor of Science - Business Management
California State University, Northridge
12.2009
Associates of Arts - Business Administration
Santa Monica College
12.2005
Skills
HR Policies & Compliance
Employee Relations & Conflict Resolution
Payroll & Benefits Administration
Recruiting & Onboarding
Healthcare HR Regulations & Compliance
Bilingual: Fluent in English & Spanish
Data Management & Reporting
Workplace Safety & Risk Management
Staff Training & Development
Certification
SHRM-CP Certification (#SHRMAPP174807) June 2021 – May 2025