STEPHANIE LEGAGNEUR
Ottawa
Summary
Energetic and motivated Chef and event planner with 13 years of experience organizing weddings, conference and corporate events. Have successfully planned and managed more than 100 events. Expertise include budget management, venue selection and full event coordination. Demonstrated ability to provide outstanding client experiences via careful planning and capable team management. dependable and flexible, with a strong emphasis on teamwork and attaining goals, demonstrating abilities in customer service and event planning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Catering and Events Manager
Owner
01.2014 - Current
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Collaborated with Other wedding and Event Planner such as : AYITI DECOR /FESTI DECORATION.
- Chef Consultant.
- Catering for Presidential Government Officials and Canadian Ambassy.
Chef and Planner
La coquille service Traiteur
01.2010 - Current
- Trained and supervised event staff to complete tasks on time.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Created menus and designed corresponding recipes for the event.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
Customer Service Manager
Palette Restaurant
08.2022 - 04.2023
- Resolved and reduced customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives and staff employees.
Education
Culinary arts and hospitality management
Pontificia Universidad Católica Madre y Maestra
Culinary arts and hospitality management
Dominico Americano Universidad
Skills
- Catering management
- Budget management
- Communication
- Teamwork
- Multi-tasking
- Creativity
- Multilingual
- Food presentation
- Team leadership and supervision
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Languages
French
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Certification
Art Culinary, Management - 2 years
Interests
- Basic Graphic Design
- I participate in a variety of outdoor recreational activities
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Engaging in food photography and sharing culinary creations on social media
- I like working with my hands and fixing things
Timeline
Customer Service Manager
Palette Restaurant
08.2022 - 04.2023
Catering and Events Manager
Owner
01.2014 - Current
Chef and Planner
La coquille service Traiteur
01.2010 - Current
Culinary arts and hospitality management
Dominico Americano Universidad
Culinary arts and hospitality management
Pontificia Universidad Católica Madre y Maestra
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