Stephanie Lagunas

• Supported an oculoplastic surgeon in performing 100+ Moh's repair surgeries, orbital deformity corrections, cataract procedures, and cosmetic eyelid surgeries, contributing to a 15% increase in surgical efficiency by preparing instruments and assisting in intraoperative care.

• Accurately scribed 300+ patient encounters in real time, ensuring 100% compliance with medical documentation standards and reducing physician charting time by 30% through precise capture of history, exam findings, diagnoses, and treatment plans.

• Prepare and sterilize surgical instruments in compliance with infection control standards.

• Provide clear verbal instructions to patients regarding postoperative care and medication schedules, ensuring comprehension and adherence.

• Enhanced diagnostic accuracy by operating advanced ophthalmic equipment, including Zeiss OCT, Humphrey Visual Field Analyzer, ARGOS cataract/refractive diagnostic system, and performing applanation tonometry and manifest refractions.

• Demonstrate adaptability and teamwork by proactively seeking additional responsibilities to optimize patient flow and support colleagues.

• Assisted in 200+ laser procedures and intravitreal injections annually, ensuring accurate preparation and patient comfort, which contributed to a 15% improvement in patient satisfaction scores.

• Operated advanced ophthalmic equipment

(OCT, A-scans, fundus photography, Humphrey Visual Fields) to support accurate diagnosis of ocular diseases for 50+ patients per week.

• Educated patients on pre- and postoperative care, improving treatment adherence and reducing post-op complications by 10%.

• Recognized as Employee of the Month (Dec 2023) for outstanding patient care and efficiency in clinic operations.

• Supported physicians in interpreting diagnostic imaging and test results, streamlining workflow and reducing physician review by 20%

• Scribed for retina specialists, documenting 5,000+ patient encounters annually in compliance with EHR standards, reducing physician charting time by 30%.

• Conducted diagnostic testing (OCT, fundus photography, visual fields, auto refraction) for 25+ patients daily, contributing to accurate diagnosis and treatment of conditions such as glaucoma, diabetic retinopathy, and macular degeneration.

• Increased clinic revenue by 25% by introducing and educating patients on new services/products (LASIK, eyelid wipes, eye drops).

• Trained and mentored 10+ new hires and interns, standardizing onboarding processes and improving staff readiness.

• Assisted in minor and major procedures, including chalazion removals, cataract surgeries, and LASIK, ensuring aseptic technique and smooth surgical flow.