Stephanie Lafreniere
Gatineau
Summary
Dynamic aesthetician with expertise from Cardinal Cosmetics, skilled in performing advanced treatments like IPL and chemical peels. Proven ability to build rapport with clients, enhancing satisfaction and boosting spa revenue by upselling services. Adept in social media marketing, driving client engagement and retention. Committed to delivering exceptional customer service and personalized skincare solutions.
Overview
3
3
years of professional experience
Work History
Aesthetician
Cardinal Cosmetics
10.2022 - Current
- Assisted in performing skin analysis to determine appropriate treatments for clients.
- Maintained cleanliness and organization of treatment rooms to ensure a safe environment.
- Supported clients in selecting skincare products based on individual needs and preferences.
- Learned and applied proper sanitation practices in compliance with health regulations.
- Engaged with clients to provide exceptional customer service, enhancing overall satisfaction.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
Education
Skin Technician & Laser Certificate -
Body Pro Beauty
Brampton, ON10.2022
Skills
Social media and marketing
Building rapport with clients
Provide treatments such as IPL, Forma, laser hair removal, hydrafacials, lymphatic drainage facials, chemical peels
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Aesthetician
Cardinal Cosmetics
10.2022 - Current
Skin Technician & Laser Certificate -
Body Pro Beauty
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