Stephanie Labonte
Red Rock,ON
Summary
Dynamic and detail-oriented professional with experience at White Cedar Pharmacy, excelling in customer service and multitasking. Proven ability to enhance workflow efficiency and train staff, ensuring compliance and accuracy in medication processing. Strong team collaborator with a commitment to maintaining high service standards in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Waitress
Husky
09.2017 - Current
- Provided excellent customer service by promptly greeting and seating guests.
- Assisted in taking orders and delivering food to tables efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Handled cash transactions and processed payments using POS system.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Pharmacy Technician
White Cedar Pharmacy
01.2014 - 09.2017
- Processed medication orders accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing and dispensing prescriptions, enhancing workflow effectiveness.
- Conducted inventory management, identifying stock shortages and ensuring timely reordering of supplies.
- Maintained cleanliness and organization of pharmacy workspace to streamline operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
IDA Pharmacy
08.2010 - 12.2013
- Trained new staff on pharmacy procedures and software systems, improving team performance.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Pharmacy Assistant
Everest College
Thunder Bay, ON06.2008
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Time management
Languages
English
Elementary
Timeline
Waitress
Husky
09.2017 - Current
Pharmacy Technician
White Cedar Pharmacy
01.2014 - 09.2017
Pharmacy Technician
IDA Pharmacy
08.2010 - 12.2013
Pharmacy Assistant
Everest College