STEPHANIE KNIGHT
Comox,BC
Summary
Motivated service professional seeking a full-time position within a team that offers challenges and opportunities to apply strong interpersonal, time management, and analytical problem-solving skills.
Overview
13
13
years of professional experience
Work History
Owner/Brow Artist
Valley Brow Bar
03.2022 - Current
- Confirms appointments, communicates with clients, and updates client records.
- Corresponds with clients through email and phone.
- Maintains confidentiality of information.
- Organizes electronic and hard copy filing systems.
- Follows strict safety standards to protect clients from injury or infection.
- Restocks supplies and submits purchase orders to maintain stock levels.
Sales Associate
Winners TJX
10.2021 - 03.2023
- Assisted in training new employees on customer service and merchandising strategies.
- Fielded customer complaints and facilitated in resolving issues.
- Actively participated in achieving company defined sales and production goals.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Extraction Specialist
HEXO
04.2019 - 08.2020
- Monitored CO2 extraction system operations for proper flow and indications of performance and safety.
- Kept equipment working properly with regular upkeep and planned preventive maintenance.
- Used analytical and problem-solving skills to develop effective solutions for challenging situations.
- Notified supervisor to escalate issues needing further investigation or study.
- Responded quickly to emergency situations to help control equipment and evacuate personnel.
- Gained experience in data entry, analysis and reporting.
Server
Dapp's Restaurant
01.2015 - 03.2019
Server
Olive's Casual Cuisine
01.2010 - 01.2014
- Presented menus to patrons promptly after seating and answered questions about menu items.
- Followed alcohol laws to keep customers safe and restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally.
- Utilized POS systems to place orders and manage bills.
- Maintained clean and organized dining areas.
- Carried out complete opening and closing duties.
Education
Chemical Engineering Technologist - Biosciences
Loyalist College of Applied Arts And Technology
Belleville, ON04.2019
Skills
- Active Listener
- Professional Behavior and Mannerisms
- Encourages a Team Mindset
- Adapts to Diverse Groups
- Quickly Resolves Conflict
- Adheres to Policy and Procedure
- Accurate Documentation and Recordkeeping
Volunteering
Volunteer with the Beaufort Watershed Stewards. Contributing to the organization by taking stream samples, running educational booths at events, and an active member of the Communications Committee and Ethics & Policy Committee.
Timeline
Owner/Brow Artist
Valley Brow Bar
03.2022 - Current
Sales Associate
Winners TJX
10.2021 - 03.2023
Extraction Specialist
HEXO
04.2019 - 08.2020
Server
Dapp's Restaurant
01.2015 - 03.2019
Server
Olive's Casual Cuisine
01.2010 - 01.2014
Chemical Engineering Technologist - Biosciences
Loyalist College of Applied Arts And Technology
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