Stephanie Kinney
Keremeos,BC
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Server/ Food Runner/ Kitchen Helper
Wild Ginger Restaurant
02.2023 - Current
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Paid close attention to instructions from supervisor to complete tasks on time.
Server / Bartender
Ye Old Welcome Inn
08.2021 - 08.2022
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Care Aide
Interior Health
06.2005 - 09.2021
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Monitored and assisted residents through individual service plans.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
License Certificate - Health Care Aide
Sprott Shaw College,
Kelowna, BC02.2001
Recreational Activity Assisted - Health Care Assistant
Sprott Shaw College
Kelowna, BC02.2001
Skills
- Menu Memorization
- High-Volume Dining
- Dining Customer Service
- Table Monitoring and Turnover
- Greeting and Seating Guests
- Waiting Tables
- Warm and Friendly
- Age Verification
- Pos Operation
Certification
Serving it right
Food safe
First Aid
Timeline
Server/ Food Runner/ Kitchen Helper
Wild Ginger Restaurant
02.2023 - Current
Server / Bartender
Ye Old Welcome Inn
08.2021 - 08.2022
Care Aide
Interior Health
06.2005 - 09.2021
License Certificate - Health Care Aide
Sprott Shaw College,
Recreational Activity Assisted - Health Care Assistant
Sprott Shaw College
References
Available upon requests
References
Available upon requests
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