STEPHANIE KELLY
Mississauga,ON
Summary
Certified Addictions Counsellor, experienced in delivering client-centered addictions and mental health support with a strong belief in harm reduction philosophy. Demonstrated experience in supporting clients with complex substance use, mental health, and concurrent disorders through case management, crisis intervention, and evidence-based practices. Skilled in conducting assessments, creating individualized treatment plans, and facilitating group sessions to promote engagement and measurable outcomes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Addictions Specialist, Case Manager
SHIP, Peel Youth Village
Mississauga, ON
01.2023 - Current
- Managed caseload to meet program targets while increasing client engagement.
- Conducted screening and assessment and coordinated appropriate referrals.
- Designed individualized treatment and relapse prevention plans to promote change, reduce risk of relapse, and produce measurable recovery progress.
- Responded to crises by de-escalating situations, managing risk, and promoting safety.
- Documented detailed case notes to maintain comprehensive client files and ensure continuity of care.
- Developed and delivered psychoeducational and life skills programming.
- Supported staff and student development through the creation and implementation of training.
Student Placement, Addictions Specialist
SHIP, Peel Youth Village
Mississauga, ON
09.2022 - 12.2022
- Provided direct client support and coordinated with multidisciplinary staff to maintain consistent case plans and timely interventions.
- Developed and delivered addictions and life-skills group programming and created staff training to improve treatment consistency.
- Responded to client crises using de-escalation techniques to preserve safety and sustain therapeutic rapport.
- Maintained accurate case notes to ensure compliance and complete client records.
Restaurant Server/Supervisor
Service Inspired Restaurants/Oretta Hospitality Inc
Various Locations
04.2014 - 09.2022
- Delivered exceptional guest service, building long-lasting relationships.
- Managed daily administration and staffing to maintain smooth operations.
- Enforced safety and compliance protocols across shifts, reducing incident recurrence and promoting a safe environment.
- Mentored new hires with hands-on coaching, accelerating readiness and maintaining service consistency during high-volume shifts.
Education
Graduate Certificate - Psychology, Linguistics (minor)
Memorial University of Newfoundland
12-2013
Certificate - Criminology
Memorial University of Newfoundland
12-2014
Bachelor of Arts (Honours) - Psychology, Linguistics (minor)
Memorial University of Newfoundland
12-2013
Skills
- Assessment Skills
- Case Management
- Client Advocacy
- Clinical Documentation
- Critical Thinking
- Cultural Competence
- Group Facilitation
- Harm Reduction
- Motivational Interviewing
- Relapse Prevention
- Trauma-Informed Care
- Treatment and Recovery Planning
- Proficient use of CRMS
- Proficient in Microsoft 365
Certification
- CCAC
- ASIST
- First Aid & CPR/AED Level C
- Non-Violent Crisis Intervention
ACTIVE COMMITTEES
- SHIP Concurrent Disorders Committee: Active Member, 2022-Present
- PYV Programming Committee: Co-lead, 2023-2025; Active Member 2023-Present
- PYV Process and Policy Development Committee: Co-lead, 2023-Present
- Peel Harm Reduction Committee: Active Member, 2023-Present
- SHIP Clinical Documentation Work Group: Active Member, 2025-Present
- SHIP Subject Matter Expert Work Group: Active Member, 2026-Present
Timeline
Addictions Specialist, Case Manager
SHIP, Peel Youth Village
01.2023 - Current
Student Placement, Addictions Specialist
SHIP, Peel Youth Village
09.2022 - 12.2022
Restaurant Server/Supervisor
Service Inspired Restaurants/Oretta Hospitality Inc
04.2014 - 09.2022
Graduate Certificate - Psychology, Linguistics (minor)
Memorial University of Newfoundland
Certificate - Criminology
Memorial University of Newfoundland
Bachelor of Arts (Honours) - Psychology, Linguistics (minor)
Memorial University of Newfoundland