Stephanie Jones
Castlegar
Summary
Dynamic leader and educator with a proven track record at Propertyguys.com and Bury Church of England High School, excelling in small business operations and classroom management. Expert in fostering relationships and motivating teams. Skilled in planning, execution, and active listening, consistently surpassing goals through innovative strategies and effective leadership.
Overview
28
28
years of professional experience
Work History
Small Business Owner
Propertyguys.com
10.2007 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Fostered positive work environment, leading to decrease in employee turnover.
- Conducted performance evaluations and provided constructive feedback to employees.
- Organized successful community events that raised brand profile and contributed to significant uptick in foot traffic.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
Biology and Chemistry Teacher
Bury Church of England High School
09.1996 - 04.2005
- Evaluated student progress through formative assessments, adjusting teaching strategies as needed for optimal results.
- Provided consistent feedback on assignments, empowering students to take ownership of their learning process and make improvements as necessary.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Established clear objectives for each lesson, ensuring students understood expectations and desired outcomes.
- Fostered a positive classroom environment that supported open communication and mutual respect among students.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Participated in professional development workshops to stay current on best practices in chemistry education.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Developed engaging lesson plans for diverse learners, resulting in improved comprehension and achievement.
- Mentored students individually, guiding them towards academic success and personal growth.
- Attended meetings to develop and maintain strong and vibrant instructional institution.
Education
Bachelor of Science - Zoology
Royal Holloway University of London
Surrey, EnglandPost Graduate Certificate in Education - Education
Durham University
Durham, EnglandSkills
Small business operations
Planning and execution
Ability to teach with a range of techniques
Relationship Building
Goal Setting
Employee Motivation
Effective leader
Teamwork and Cooperation
Public speaking abilities
Classroom Management Abilities
Active Listening
Self Motivation
Languages
French
Timeline
Small Business Owner
Propertyguys.com
10.2007 - Current
Biology and Chemistry Teacher
Bury Church of England High School
09.1996 - 04.2005
Bachelor of Science - Zoology
Royal Holloway University of London
Post Graduate Certificate in Education - Education
Durham University
Similar Profiles
Rhonda LeBlancRhonda LeBlanc
Franchise Owner at Propertyguys.comFranchise Owner at Propertyguys.com
Nicolas Bedard-ReidNicolas Bedard-Reid
RESOURCE CENTRE MANAGER at PROPERTYGUYS.COMRESOURCE CENTRE MANAGER at PROPERTYGUYS.COM
Raj PhagamiRaj Phagami
Technical Assistant at LAMBTON COLLEGETechnical Assistant at LAMBTON COLLEGE