Stephanie Jmaeff

Implements recreation program(s)/activities,meeting residents needs physically, socially, emotionally, intellectually, and spiritually.

Adjusts program to suit residents needs.

Participates in care conferences when needed.

Schedule and Transport residents using the Interior Health Bus for community outings.

Works with other team members to meet the needs of residents.

• Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
• Worked fast to complete tasks and meet daily deadlines.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.

• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
• Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
• Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
• Identified and reported unsafe situations to maintain adherence to safety protocols.
• Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.

• Reduced wait times for customers by efficiently handling high volumes of calls and resolving issues quickly.
• Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
• Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
• Maintained a high level of professional knowledge, staying informed on industry news and best practices in order to provide exceptional service to customers.
• Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on ways to enhance performance levels within the department.