Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephanie Idehen

Toronto,Ontario

Work History

Elderdog Canada
  • Acknowledged for seamless transition to online learning due to COVID restrictions and facilitating Zoom webinars and chat sessions to connect with student’s client and stakeholders
  • Recognized for using an anti-oppression approach when conducting assessments and developing rapport for resettlement issues, education planning and health/wellness services
  • Known Subject Matter Expert and recognized with Seneca College and assisting fellow students
  • Edmonton Chapter 2022
  • Remote Social Services
  • Supported “Pawds Across Canada”, national Canadian charity for aging people and aging dogs, by conducting research into human and animal bond
  • Explored animal assisted therapy for seniors in long term care homes and palliative care facilities, to support seniors in care and well-being of canine companions
  • Designed and delivered Zoom webinars for seniors and volunteers using upbeat style and passion for re-homing older dogs, and created traditional print pamphlet for seniors
  • YMCA, Youth Gambling and Addictions Program 2022
  • Remote Social Services
  • Identified gambling risks and compiled harm reduction strategies including online pet therapy for informative and inspirational webinar lessons for at-risk youth
  • Lead Initiative and Engagement for newcomer by responding to general Inquiries that pertain to navigating the Canadian system
  • Support Program Development with a focus on outreach development, Building Awareness and
  • Knowledge Mobilization
  • Facilitated presentations on gambling addictions and stigma related to addictions including depression, suicide, bankruptcy, domestic abuse, assault, fraud, theft and homelessness
  • Created budget-friendly and media literacy flyer to educate general public, youth and families focused on available and current community resources for gambling addictions

Social Service Worker Program

Stephanie, Seneca College

Collaborative Program Planning Project Member

Bank of Montreal
  • During 4-month project, developed two programs for adults and youth with developmental disabilities, resulting in Zoom presentation for faculty and classmates
  • Conducted needs assessment, researched resources to create holistic content, and designed activities to encourage social engagement for learning styles for people with disabilities
  • Used online expertise and creative resourcefulness to design website for project in Jane and Finch community resulting in improved traffic presence, Customer Service Operational Analyst
  • Support and assist small businesses by determining the needs of the business and working with stakeholders to improve the needs of the business
  • Support functional business areas in the maintenance and existing products and system
  • Experience working with reports and presenting findings
  • Experience conducting Business Development
  • Created and maintained client database in both paper and electronic format
  • Handled client calls and answered questions on account balances and updated the amount being debited or credited
  • Follows documented policies and procedures to execute assigned authorities' transactions, activities, and processes
  • Cash money head office: Credit Analyst
  • Communicated effectively with customers by using all mediums like phone and email
  • Created and maintained client database in both paper and electronic format
  • Helped senior citizens in understanding the ease of online transactions and other banking
  • Services
  • Volunteer mentor on part-time basis, supporting international BIPOC students achieve educational goals by connecting students with resources for academic success
  • WEMA BANK Sales Marketing
  • On full-time basis provided business support for customer and stakeholders using project management skills to achieve organized workflow and various accounts
  • Used leadership expertise to develop targeted strategies to create written communication materials to support promotional team achieve sales goals and target.

Education

Worker Post Graduate Diploma - Social

Seneca College
2022

Standard First Aid, CPR and AED Certification - undefined

Canadian Red Cross
2022

coursera.org course - undefined

University of Alberta
2021

Certificate in Indigenous Canada Applied behavioral Analysis (ABA) First Aid and CPR/AED LEVEL C Safe management Training Safe medication administration/Pharmacology Crisis prevention (CPI Certificate of Women and Gender Equality Canada Introduction to Gender-based Analysis Business Analysis training Toronto - undefined

2021

bachelor's degree - banking and finance

Ambrose Ali University
2007

Skills

  • Emotional Support
  • Substance Abuse Treatment
  • Rehabilitation Enhancement
  • Client Guidance

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Elderdog Canada

Social Service Worker Program

Stephanie, Seneca College

Collaborative Program Planning Project Member

Bank of Montreal

Worker Post Graduate Diploma - Social

Seneca College

Standard First Aid, CPR and AED Certification - undefined

Canadian Red Cross

coursera.org course - undefined

University of Alberta

Certificate in Indigenous Canada Applied behavioral Analysis (ABA) First Aid and CPR/AED LEVEL C Safe management Training Safe medication administration/Pharmacology Crisis prevention (CPI Certificate of Women and Gender Equality Canada Introduction to Gender-based Analysis Business Analysis training Toronto - undefined

bachelor's degree - banking and finance

Ambrose Ali University
Stephanie Idehen