Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Hohenshelt

Corona

Summary

Results-oriented Client Relationship Manager offering 27 years of experience in sales and service roles. Employing voice of the client (VOC) expertise to drive top-quality customer experience and satisfaction. Outstanding communicator excelling at building and retaining long-term relationships.Looking to take on a new challenge using my background as my base and my compassion to help others as my passion. I pride myself in the relationships I build. Making everyone I come in contact with feel welcome and heard. I am a natural leader and have led teams through successful challenges. My key to this is open communication . I listen and make sure I understand my teams views then lead accordingly. I am not afraid of difficult conversations I see them as learning opportunities using mutual respect and understanding to move forward. I am a team player and a cheerleader all at the same time.

Overview

24
24
years of professional experience

Work History

Client Relationship Manager

Pen2paper
Corona
10.2021 - 05.2023
  • Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.

Director of Sales and Marketing

Brookdale Assisted Living
Corona
12.2009 - 06.2017
  • Developed and implemented strategic marketing plans, sales plans and forecasts to achieve corporate objectives for products and services.

Hairdresser

Salon Blue Hair Salon
Hacienda Heights
10.1999 - 04.2010
  • Fostered clean and sanitary work environment to protect customers and staff from infection.

Education

Cosmetology License -

Elegante School of Beauty
10.1999

Skills

  • Team leadership and collaboration
  • Problem-solving aptitude
  • Internal and external communications
  • Cross-selling and up-selling
  • Client Service-Driven
  • Presentation Development
  • Contract Negotiation
  • Salesforce
  • Problem-Solving Aptitude
  • Relationship Building and Management
  • Sales Reporting
  • Marketing Strategy Development
  • Attention to Detail

Timeline

Client Relationship Manager

Pen2paper
10.2021 - 05.2023

Director of Sales and Marketing

Brookdale Assisted Living
12.2009 - 06.2017

Hairdresser

Salon Blue Hair Salon
10.1999 - 04.2010

Cosmetology License -

Elegante School of Beauty
Stephanie Hohenshelt