Stephanie Hewitt
Burnaby,BC
Summary
Body Contouring Specialist, Certified Laser Technician and Clinical Trainer employing over twelve years of experience in the field of Medical Aesthetics. Possesses extensive knowledge, training, and exposure in many procedures, treatment planning, and medical skincare products. Extremely well versed for consulting and educating with proficiency to build trusting and lasting professional relationships with patients. Self motivated, assertive, and holds effective leadership skills to collaborate with team members for a combined focus on customer service success and patient satisfaction.
A passionate faculty member with Allergan for five Coolsculpting Canada Training Roadshows and a proud member of the Coolsculpting Global Expert Forum 2023.
Overview
12
12
years of professional experience
Work History
Body Contouring Specialist & Laser Technician
Pacific Derm
04.2022 - Current
- Body Contouring Specialist, Certified Laser Technician & Clinical Trainer employing over twelve years of experience in the field of Clinical Medical Aesthetics. Possesses extensive knowledge, training, and exposure in many procedures, treatment planning, and medical skincare products. Extremely well versed for consulting and educating with proficiency to build trusting and lasting professional relationships with patients. Self motivated, assertive, and holds effective leadership skills to collaborate with team members for a combined focus on customer service success and patient satisfaction.
- Attended training programs to deepen professional skillset and assisted in training fellow associates on existing and new training programs.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Developed and implemented systems to track customer feedback and satisfaction.
- Built and managed relationships with key clients and partners to drive growth.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Collaborated with internal departments to align marketing campaigns.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Built strong relationships with customers to drive repeat business.
Faculty Member With Allergan for Coolsculpting
Allergan
03.2021 - Current
- Selected and developed instructional material and planned instruction to enhance student learning.
- Incorporated proven methods of engagement and assessment that facilitated student mastery of content.
- Showcased commitment to professional development by keeping current protocol education and practices
- Modified instructional methods and strategies to meet diverse student needs.
- Provided students constructive, encouraging and corrective feedback.
- Created assignments to encourage student learning and develop communication skills and higher-order thinking.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Created dynamic learning environment that valued instructor and student interaction.
Manager's Assistant, Laser & Body Specialist
Project Skin MD
08.2012 - 04.2022
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Built and managed relationships with key clients and partners to drive growth.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Delivered quality patient care and outcomes in services provided
Surgical Assistant
Project Skin MD
07.2018 - 11.2020
- Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Protected patients from infection by setting up and managing sterile operating fields.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Gowned and gloved staff to help team prepare for surgeries.
- Paid close attention to operating procedures for adherence to established surgical techniques.
- Provided preoperative and postoperative education to patients and families to manage recovery.
- Assisted with transfer of patients from recovery room to operating room, providing care and support.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills
- Managed time efficiently in order to complete all tasks within deadlines.
Education
No Degree - Phlebotomy
BCIT
Burnaby, Canada03.2022
No Degree - Medical Aesthetics
Coolsculpting University
Pleasanton California05.2017
Skills
- IPL for pigment and redness
- Laser Hair Removal
- Ablative resurfacing
- Non-ablative resurfacing
- Chemical peels (TCA, Jessner, Glycolic, Salicylic, retinol, Phenol)
- Microdermabrasion
- Dermalinfusion
- Dermaplaning
- Extensive customer service and relationship building
- Excellent interpersonal, verbal and written
- Communication skills
- Microneedling
- Product /Equipment Experience
- Training Specialist
- Body Contouring (Emsculpt/ Emsculpt Neo & Coolsculpting)
- Riversol, Alastin, Skinceuticals, Vivier, Zo, Skin Medica, Colorescience, Elta MD, Glo Minerals & Tizo product knowledge
- Botox, Nucieva, Xeomin, Dysport reconstitution and product knowledge
- Juvederm, Restylane, Belotero, Radiesse, Teosyal, Revanesse product knowledge
- Cynosure Lasers, Solta Lasers, Syneron Lasers, BLU-U/Red Light & Levulan (PDT), Thermage, World Plasma, DP4, Sciton and Ultherapy Certifications
- Eclipse, PRP Centrifusion (Eclipse)
- Red Cross CPR and First Aid Certification
Timeline
Body Contouring Specialist & Laser Technician
Pacific Derm
04.2022 - Current
Faculty Member With Allergan for Coolsculpting
Allergan
03.2021 - Current
Surgical Assistant
Project Skin MD
07.2018 - 11.2020
Manager's Assistant, Laser & Body Specialist
Project Skin MD
08.2012 - 04.2022
No Degree - Phlebotomy
BCIT
No Degree - Medical Aesthetics
Coolsculpting University
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