Stephanie Hansen

Quarterdeck Bar and Grill

02.2022 - Current

Delivered exceptional customer service by promptly addressing guest needs and inquiries.
Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Trained new servers on menu items, service protocols, and operational procedures to ensure consistency.
Upsold daily specials and promotions, increasing overall sales through effective communication strategies.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.