Stephanie Hadley
London,Ontario
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Front End Manager
Robert and Tracey’s No Frills
09.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Instructional Therapist
Hutton House
09.2018 - 04.2020
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
Support Worker
Hutton House
06.2018 - 04.2020
- Created fun activity plans to provide enjoyment and learning opportunities
- Provided support for individuals with intellectual/physical/developmental disabilities
- Provided individuals with educational experiences within their community.
Education
Office Administration – Health Services -
Fanshawe College
London04.2024
Pre-Health Sciences -
St Clair College
London, ON01.2021
Autism and Behavioural Science -
Fanshawe College
London, ON01.2018
Bachelor of Arts - Psychology
University of Windsor
Windsor, ON01.2017
High School Diploma -
Medway Secondary School
Arva, ON01.2013
Skills
- Spreadsheet Development
- Billing and Invoicing
- Word Processing
- Telephone Reception
- Time management
- Customer service
- Team collaboration
- Organizational skills
Certification
- CPI Training (Nonviolent Crisis Intervention Training)
- Mental Health Champion Training
- Food Handler's Certificate
Languages
English
Native or Bilingual
French
Elementary
Software
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
References
References available upon request.
Timeline
Cashier/Front End Manager
Robert and Tracey’s No Frills
09.2021 - Current
Instructional Therapist
Hutton House
09.2018 - 04.2020
Support Worker
Hutton House
06.2018 - 04.2020
Office Administration – Health Services -
Fanshawe College
Pre-Health Sciences -
St Clair College
Autism and Behavioural Science -
Fanshawe College
Bachelor of Arts - Psychology
University of Windsor
High School Diploma -
Medway Secondary School
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