Stephanie Guerrero
Desert Hot Springs
Summary
Proactive and adaptable, with a proven track record of enhancing team success and customer satisfaction at Whole Food Market. Excelled in customer service and problem-solving, significantly contributing to a positive work environment. Fluent in Spanish, I bring a blend of hard and soft skills vital for dynamic team collaboration and superior service delivery.
Overview
3
3
years of professional experience
Work History
Team Member
Whole Food Market
01.2024 - 02.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member
Baskin Robins
05.2022 - 09.2022
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School Diploma -
Mt. San Jacinto High School
11625 West Dr Desert Hot Springs, CA 9224005-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible schedule
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Whole Food Market
01.2024 - 02.2025
Team Member
Baskin Robins
05.2022 - 09.2022
High School Diploma -
Mt. San Jacinto High School
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