Stephanie Guardia
Los Angeles
Summary
Experienced hospitality professional known for creating memorable guest experiences and maintaining a high standard of service. Efficiently manages guest interactions to ensure a seamless and enjoyable experience. Skilled in fostering team collaboration and adapting to dynamic environments. Strong focus on effective communication and conflict resolution.
Overview
8
8
years of professional experience
Work History
Host
Plateia Restaurant UCLA
01.2021 - Current
- Experience in scheduling reservations for restaurant guests and events, answering phone calls, preparing and arranging the restaurant floor layout for the upcoming shift
Guest Service
The Novo
01.2017 - 01.2020
- Company Overview: Guest Service for The Novo concert venue located in Downtown Los Angeles
- Guest Service for The Novo concert venue located in Downtown Los Angeles
- Merchandise seller for The Novo concert venue
- Guest Service for The Novo concert venue located in Downtown Los Angeles
Education
Bachelor of Arts -
California State University, Los Angeles
01.2019
High School -
Animo Locke II Preparatory Charter High School
01.2012
Skills
- Multitasking proficiency
- Customer service
- Reservation coordination
- Team collaboration
- Telephone reception
- Effective time management
- Adaptable to change
- Detail-oriented
Languages
Spanish
Native or Bilingual
Timeline
Host
Plateia Restaurant UCLA
01.2021 - Current
Guest Service
The Novo
01.2017 - 01.2020
High School -
Animo Locke II Preparatory Charter High School
Bachelor of Arts -
California State University, Los Angeles
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