Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Gray

Fairfield

Summary

Customer-focused, I excelled as a Restaurant Server at Applebee's Grill + Bar, mastering POS system operation and enhancing dining experiences through exceptional hospitality. My adaptability and problem-solving skills led to increased customer loyalty, showcasing my ability to thrive in high-volume dining environments.

Overview

1
1
year of professional experience

Work History

Restaurant Server

Applebee's Grill + Bar
01.2024 - Current
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Associates - Accounting And Finance

Solano Community College
Fairfield, CA

Skills

  • Register operation
  • Table management
  • Daily specials memorization
  • High volume dining
  • POS system operation
  • Customer satisfaction
  • Conflict de-escalation
  • Dining crew workflow optimization
  • Adaptability and flexibility
  • Hospitality and accommodation

Timeline

Restaurant Server

Applebee's Grill + Bar
01.2024 - Current

Associates - Accounting And Finance

Solano Community College
Stephanie Gray