Stephanie Gonzalez-Cediel
Red Deer,AB
Summary
Hardworking Deli Clerk with 3 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Dietary Aide
Timberstone Mews by Christenson Communities
10.2019 - 07.2021
- At Timberstone Mews, I was responsible for serving specific meals to patients with special dietary needs, helping with meal prep, setting tables, cleaning and maintaining dining room, stocking food and supplies, delivering snacks, updating cleaning protocols, and adhering to administrative policies and procedures.
Deli Clerk
Co-op Food Store
07.2021 - Current
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Casual Applied Research Technician II
Red Deer Polytechnic
01.2024 - 02.2024
- Assisted students and seniors in using art supplies
- Maintain a safe and respectful atmosphere during art sessions, addressing any conflicts or concerns that may arise.
- Collaborate with other facilitators.
- Create a supportive and inclusive environment that encourages creativity and expression.
- Manage art supplies and resources efficiently, ensuring they are accessible and well-maintained.
Education
High School Diploma -
Ecole Secondaire Notre Dame Hish School
Red Deer, AB06.2020
Bachelor of Kinesiology and Sports Studies -
Red Deer College
Red Deer, AB06.2022
Bachelor of Fine Arts -
Red Deer Polytechnic
Red Deer, AB01.2024
Skills
- Table setting
- Cleaning equipment
- Meal preparation
- Food preparation
- Sanitization
- Organization
- Serving
- Bussing
- Food Preparation
- Product Rotation
- Proper food handling
- Strong Work Ethic
Languages
English (fluent)
Native or Bilingual
Spanish (proficient)
Native or Bilingual
References
- Deanna (manager), (403)-872-1173
- Teri (manager), (403)-596-1051
Timeline
Casual Applied Research Technician II
Red Deer Polytechnic
01.2024 - 02.2024
Deli Clerk
Co-op Food Store
07.2021 - Current
Dietary Aide
Timberstone Mews by Christenson Communities
10.2019 - 07.2021
High School Diploma -
Ecole Secondaire Notre Dame Hish School
Bachelor of Kinesiology and Sports Studies -
Red Deer College
Bachelor of Fine Arts -
Red Deer Polytechnic
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