Stephanie Garcia-Arroyo
Sunnyvale,CA
Summary
Seeking a victim advocate position to apply knowledge of mental health and counseling to assist victims to encourage emotional healing and growth. By utilizing effective communication and conflict resolution techniques to foster a supportive environment. Track record of building trust and rapport with diverse groups, enhancing overall dynamics and outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Afterschool Site Director
YMCA Of Silicon Valley
02.2017 - Current
- Successfully managed budgetary constraints while maintaining high-quality resources for both children and staff members.
- Enhanced children''s learning experiences by implementing age-appropriate activities and educational programs.
- Ensured timely completion of required paperwork such as incident reports or maintenance requests to maintain overall organization efficiency at the site level.
- Developed and implemented innovative strategies to enhance parent involvement and boost overall satisfaction with childcare services.
- Facilitated smooth transitions for incoming families by conducting informative orientations for new enrollees and their parents.
- Collaborated with parents and staff to address individual needs of each child, resulting in improved overall development.
- Managed daily operations of the childcare site, ensuring compliance with state regulations and licensing requirements.
- Streamlined administrative processes by efficiently organizing records, documentation, and enrollment procedures.
- Developed and maintained a safe, nurturing environment for children by enforcing strict safety guidelines and daily inspections.
- Implemented positive discipline techniques to maintain a respectful environment while promoting social-emotional development in children.
- Engaged with parents and families to build positive relationships for children to thrive.
Summer Camp Coordinator
YMCA Of Silicon Valley
06.2024 - 08.2024
- Implemented a comprehensive staff training program, resulting in a more knowledgeable and prepared team.
- Established strong relationships with parents through transparent communication and attentive care, fostering trust and repeat attendance.
- Managed all administrative tasks related to camp operations including enrollment, scheduling, and report submissions.
- Maintained a safe and welcoming environment for campers, addressing any behavioral issues promptly and professionally.
- Championed a culture of continuous improvement by encouraging staff members to provide and receive feedback in a constructive manner.
- Ensured compliance with all health, safety, and legal regulations pertaining to summer camps at all times during operations.
- Led regular staff meetings to facilitate open communication, address any concerns, and share best practices.
- Enhanced camper experience by developing engaging and age-appropriate daily activities.
- Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Managed camp operations for ELOP serving over 356 campers each day.
Education
No Degree - Psychology
California State University, East Bay
Hayward, CA05.2025
Associate of Arts - Psychology
Foothill College
Los Altos, CA06.2021
Skills
- Site coordination
- Safety awareness
- Multitasking
- Problem-solving abilities
- Classroom Management
- Organizational Management
- Team building
- Behavior Management
- Conflict Resolution
- Recruitment and hiring
- Diversity and Inclusion
- Professionalism
- Strategic Planning
- Parent involvement
- Reliability
- Relationship building and networking
- Student Engagement
- Youth program development
- Staff Management
Certification
CPR/AED/First-Aid Association- October 2023
Child Abuse Mandated Reporter- December 2023
Youth Mental Health First Aid Award- March 2023
Languages
Spanish
Native or Bilingual
Timeline
Summer Camp Coordinator
YMCA Of Silicon Valley
06.2024 - 08.2024
Afterschool Site Director
YMCA Of Silicon Valley
02.2017 - Current
No Degree - Psychology
California State University, East Bay
Associate of Arts - Psychology
Foothill College
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