Stephanie Garcia
Fontana
Summary
I am someone who is reliable and hardworking in customer service with experience in high-volume retail and healthcare environments. Experienced in cashier operations, guest services, returns and exchanges, order fulfillment, inventory support, and patient scheduling. Recognized for strong attention to detail, excellent communication skills, and the ability to work effectively as part of a team while delivering exceptional service. I am bilingual to provide better communication with the guests to provide exceptional customer service. Eager to contribute a positive attitude, strong work ethic, and customer-first mindset to Costco Wholesale.
Overview
7
7
years of professional experience
Work History
Store Associate
Target 0660
Fontana, CA
01.2020 - Current
- Greet and assist guests in a fast-paced retail environment, ensuring a welcoming experience
- Handle incoming phone calls, resolve order and guest concerns professionally
- Process transactions, monitor cash intake, and maintain accurate drawer balances through the cash office
- Support team operations including Order Drive-Up and Guest Services
- Apply strong communication and multitasking skills to manage front-end priorities
- Organized merchandise displays to optimize sales potential and maintain store aesthetics.
- Trained new associates on operational procedures, promoting adherence to company standards and safety protocols.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Front Desk Receptionist
Dr. Daniel Franco
490 Alabama St, Redlands, Ca 92337, United States
08.2025 - 11.2026
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and concerns professionally.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between medical staff and patients to enhance workflow efficiency.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Coordinated and confirmed appointments
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Manage medication refill
Education
No Degree -
CECYTEJ
COCULA, JALISCO06.2018
High School Diploma -
DON ANOTINIO LUGO HIGHSCHOOL
Chino, CA05.2020
Associate of Science - University Studies – Mathematics and Science, CSUGE
Chaffey College
Rancho Cucamonga, CA05.2025
Bachelor of Science - Social Sciences-Psychology
California State University, San Bernardino
San Bernardino, CA05.2027
Skills
- Bilingual: Fluent in English and Spanish
- Professional written and verbal communication
- Time management and multitasking
- Cash handling accuracy
- Problem-solving acumen
- Active listening techniques
- Cash register operation
- Returns and exchanges handling
- Patience and empathy demonstration
- Stock replenishment efficiency
LANGUAGES
English
Spanish
Timeline
Front Desk Receptionist
Dr. Daniel Franco
08.2025 - 11.2026
Store Associate
Target 0660
01.2020 - Current
No Degree -
CECYTEJ
High School Diploma -
DON ANOTINIO LUGO HIGHSCHOOL
Associate of Science - University Studies – Mathematics and Science, CSUGE
Chaffey College
Bachelor of Science - Social Sciences-Psychology
California State University, San Bernardino