Stephanie Garcia
Chilliwack,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Senior Support Worker
Chilliwack Society For Community Living
Chilliwack, BC
07.2021 - Current
- Ensure that staff teams are meeting acceptable standards of service delivery to people with developmental disabilities in their homes and community.
- Established effective and collaborative working relationships with treatment providers both inside and outside of employer agency
- On call duties when manager is absent
- Coached team members in techniques that aligned with PBS guidelines to effectively support individuals
- Planned budgets, authorized expenditures, accurately completed financial statement audits and thoroughly reviewed results
- Enhanced client satisfaction by providing personalized care and support tailored to individual needs.
Tenant Support Worker
Archway Community Services
Abbotsford, BC
01.2020 - 03.2022
- Administered and tracked client service payments.
- Collaborated with various stakeholders to promote social services.
- Facilitated communication between clients and other service providers.
CSW
Chilliwack Society For Community Living
Chilliwack, BC
08.2014 - 07.2021
- Provided practical and emotional support to individuals with health problems, mental disorders, and emotional difficulties in their home and community
- Identified and addressed mental health challenges to better support individuals
- Worked both independently and collaboratively in a team environment.
- Deescalated potentially dangerous situations involving clients in crisis, minimizing risks to all parties involved.
- Responded to and assisted in medical emergencies.
Specialized Youth Worker
Strive Living Society
Burnaby, BC
06.2018 - 01.2020
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Contributed to development of individualized plans to support youth goal achievement.
Assisted Living Aide
Menno Apartments
Abbotsford, BC
06.2015 - 06.2018
- Managed medication administration schedules, helping residents maintain their prescribed regimens for better health outcomes.
- Performed light housekeeping duties, maintaining a clean and safe environment for all occupants of the facility.
- Assisted residents with personal hygiene tasks for improved health and wellbeing.
Group Home Worker
Signature Support Services
Grande Prairie, AB
07.2012 - 06.2014
- Assisted medically vulnerable residents with personal care, social interaction, and emotional support.
- Delivered high standard of holistic care to patients to promote equality and dignity
- Cared for clients with diagnoses such as cerebral palsy, diabetes, epilepsy and shaken baby syndrome
Residential Youth Worker
Signature Support Services
Grande Prairie, AB
10.2007 - 07.2012
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Scheduled and accompanied youth to outside appointments such as therapy sessions, medical appointments and social outings.
- Built solid and trusting rapport with youth, families, public guardians, and multidisciplinary team to meet the needs of the youth.
- Contributed to development of individualized plans to support youth goal achievement.
Education
Bachelor of Arts - Child And Youth Care Specialization in Child Protection
University of The Fraser Valley
06.2025
Health Care Aide Certificate (certificate)
University of The Fraser Valley
06.2015
Child And Youth Care (diploma)
Lakeland College
06.2005
Skills
- Progress Documentation
- Team Monitoring
- Case Management
- Care Plan Assessment
- Interdisciplinary Care
- Effective Crisis Management
- Mental Health Support
- Complex Problem-Solving
- Verbal and Written Communication Skills
Accomplishments
- S.T.A.R. Award (CSCL)
- Supervised team of 37 staff members.
Timeline
Senior Support Worker
Chilliwack Society For Community Living
07.2021 - Current
Tenant Support Worker
Archway Community Services
01.2020 - 03.2022
Specialized Youth Worker
Strive Living Society
06.2018 - 01.2020
Assisted Living Aide
Menno Apartments
06.2015 - 06.2018
CSW
Chilliwack Society For Community Living
08.2014 - 07.2021
Group Home Worker
Signature Support Services
07.2012 - 06.2014
Residential Youth Worker
Signature Support Services
10.2007 - 07.2012
Bachelor of Arts - Child And Youth Care Specialization in Child Protection
University of The Fraser Valley
Health Care Aide Certificate (certificate)
University of The Fraser Valley
Child And Youth Care (diploma)
Lakeland College
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