STEPHANIE FRAYSER
Coto De Caza
Summary
Dynamic Seller with a proven track record at symplr, achieving sales quotas and earning Circle of Excellence honors. Proficient in contract negotiation and account management, leveraging strong problem-solving skills to drive upselling opportunities, and enhance customer satisfaction. Adept at creating impactful relationships with key decision-makers, resulting in consultative selling.
Overview
11
11
years of professional experience
Work History
Solutions Executive | Enterprise Account Executive
Symplr
12.2018 - Current
- Met quota for four consecutive years and achieved Circle of Excellence club for two consecutive years.
- Provide product-specific support and knowledge to existing customers regarding product usage, or troubleshooting issues.
- Organize sales events such as product demonstrations, contract reviews and product utilization reviews.
- Created customized solution deliverables for customer requirements based on their organizational needs.
- Facilitate contract negotiations between customers and senior management.
- Monitored customer feedback via software implementation, and identified areas for improvement and upselling.
- Analyze customer data via account planning to identify opportunities for upselling, cross-selling, and contract consolidation.
Inside Sales Representative
Pulse Systems
02.2016 - 02.2021
- Conducted over 50 cold calls per day, created and ran email outreach campaigns.
- Provided customers with product information, pricing, and availability, and collaborated with the Account Executive on product demonstrations, site visits, and contract negotiations.
Account Executive
Balance Innovations, a Brinks Division
06.2017 - 12.2018
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Conducted product demonstrations and training sessions for customers.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Market Development Manager
mySidewalk
06.2014 - 02.2016
- Conducted upwards of 75 outbound prospecting calls per day, and over 100 emails using SalesLoft and Salesforce outbound tools
- Identified key decision makers within target companies and initiated contact with them.
Education
Bachelor of Science - Journalism
University of Kansas
Lawrence, KS05-2014
Skills
- Enterprise and consultative selling
- Contract negotiation
- Account management
- Product demonstrations
- Lead generation
- Upselling and cross-selling
- Salesforce and Outreachio proficiency
- Sandler and Challenger trained
Affiliations
- Spending time with my family; mostly at the parks, beaches, and Disneyland
- Golf and pilates
- Baking, organizing and trying new restaurants
REFERENCES
References available upon request.
Timeline
Solutions Executive | Enterprise Account Executive
Symplr
12.2018 - Current
Account Executive
Balance Innovations, a Brinks Division
06.2017 - 12.2018
Inside Sales Representative
Pulse Systems
02.2016 - 02.2021
Market Development Manager
mySidewalk
06.2014 - 02.2016
Bachelor of Science - Journalism
University of Kansas