Stephanie Fleming
Sylvan Lake,AB
Summary
Dynamic and detail-oriented professional with experience in many different areas, excelling in organization and communication. Strong data entry skills combined with a commitment to reliability and teamwork ensure optimal support in fast-paced environments. Adaptable and proactive in addressing challenges.
Overview
19
19
years of professional experience
Work History
Staffing Clerk
Alberta Health Services, AHS
06.2015 - 03.2025
- Contributed to a well-functioning office environment by managing calendars, scheduling appointments, and organizing meetings for staffing personnel.
- Improved hiring processes by reviewing and evaluating candidate applications for staffing positions.
- Enhanced overall team efficiency by providing general administrative support to staffing teams.
- Assisted in payroll processing tasks, ensuring timely payments to all temporary staff members in accordance with company policies and procedures.
- Facilitated smooth onboarding processes for new hires, coordinating orientation sessions and preparing necessary documentation.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Collaborated with manager to determine department's short and long-term hiring needs.
Health Care Aide
Family and Community Support Services
06.2008 - 06.2015
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Kept accurate records of patients' care, condition, and progress.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Enhanced patient comfort by providing compassionate and attentive care.
- Monitored patient progress and reported changes to healthcare professionals.
- Completed necessary reports and documentation on time and to specifications.
- Assisted patients with therapy exercises as specified by care team.
- Administered medications and injections as directed by healthcare professionals.
Front Desk Receptionist
Super 8 Hotel
06.2006 - 08.2007
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Enhanced guest experience by maintaining welcoming and organized reception area.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Education
Certificate - Health Care Aide
Norquest College
Online2008
High School Diploma -
Ponoka Composite High School
Ponoka, AB06.2006
Skills
- Strong organization
- Data entry proficiency
- Willingness to learn
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Time management abilities
- Microsoft office and Excel programs
- Professionalism
- Employment record keeping
- Telephone and email communication and teams meetings
Timeline
Staffing Clerk
Alberta Health Services, AHS
06.2015 - 03.2025
Health Care Aide
Family and Community Support Services
06.2008 - 06.2015
Front Desk Receptionist
Super 8 Hotel
06.2006 - 08.2007
Certificate - Health Care Aide
Norquest College
High School Diploma -
Ponoka Composite High School
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