Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic

STEPHANIE EZEJI

Senior Social Media Community Manager
Pickering,ON

Summary

Social media specialist with 4+ years of experience in gaming and entertainment sectors, specializing in strategic campaign planning, content development, and community management. Proficient in Hootsuite, Asana, Canva, and Google Sheets, with a strong focus on delivering polished visuals and compelling copy. Experienced in managing high-volume projects and collaborating cross-functionally to optimize workflows and drive results.

Overview

5
5
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Senior Social Media Community Manager

VGW
06.2021 - Current

- Owned social media strategy development, execution, and delivery for multiple gaming brands, ensuring alignment with brand priorities and timelines.
- Led client and cross-functional team meetings to manage expectations and coordinate campaign deliverables.
- Developed and managed social media calendars, reviewed and refined creative assets, and maintained content consistency.
- Implemented scalable workflows for community engagement, reputation management, and legal approvals to enhance operational efficiency.
- Monitored social media performance metrics, identified trends, and adjusted strategies to optimize campaign outcomes.
- Developed and maintained standard operating procedures to streamline team processes and improve quality.

Social Media Community Lead (Contract)

High 5 Casino Games
12.2020 - 03.2021

- Owned end-to-end content calendar execution and social media campaign rollout across platforms including Facebook, Twitter, Instagram, Discord, and Telegram.
- Aligned marketing, CRM, and creative teams on campaign timelines, delivery, and social rollouts for seasonal promotions.
- Led live campaigns, contests, and brand storytelling initiatives to drive community engagement and growth.

- Streamlined content workflows using player feedback and performance insights to boost planning efficiency and team alignment.
- Supported social media reputation management by coordinating community responses and monitoring user feedback.

Communications and Media Coordinator

Cinefocus
08.2020 - 12.2020
  • Supported development and execution of branded content and client campaigns, owning content calendars and aligning deliverables with client objectives.
  • Led client-facing meetings to communicate campaign progress, manage expectations, and ensure satisfaction.
  • Created and reviewed creative briefs, collaborated cross-functionally to maintain brand consistency and quality.
  • Conducted market research and analyzed content performance metrics to inform strategy adjustments.
  • Coordinated photo and video shoots with clients to enrich social media content and enhance brand presence.

Communications Assistant (Internship)

Community Justice Alternatives of Durham Region
05.2020 - 08.2020
  • Led social media strategy and content creation across platforms, enhancing community engagement and event promotion.
  • Created visual content with Canva and Adobe Creative Suite, maintaining brand alignment and creative consistency.
  • Conducted and led client-side photo and video shoots to boost social media presence.
  • Optimized communication workflows and digital campaign delivery for maximum outreach and efficiency.
  • Supported public relations activities including media releases, blog updates, and interviews.

Education

Bachelor of Arts - Communication And Digital Media Studies

University of Ontario Institute of Technology
Oshawa, ON
01.2019 - 06.2021

Bachelor of Arts - Mass Communication

Babcock University
08.2016 - 04.2018

Skills

  • Content Planning
  • Project Coordination
  • Social Tools (Hootsuite, Asana, Canva, Google Sheets)
  • Creative Briefing
  • Stakeholder Alignment
  • Community Management
  • Copywriting
  • Calendar Management
  • Organization
  • Accountability
  • Team Collaboration
  • Reporting and Insights
  • Process Optimization

Certification

  • SEO Foundations, 2021
  • Social Media Marketing: Strategy and Optimization, 2021
  • Business Analytics: Marketing Data, 2023

References

Available upon request

Timeline

Senior Social Media Community Manager

VGW
06.2021 - Current

Social Media Community Lead (Contract)

High 5 Casino Games
12.2020 - 03.2021

Communications and Media Coordinator

Cinefocus
08.2020 - 12.2020

Communications Assistant (Internship)

Community Justice Alternatives of Durham Region
05.2020 - 08.2020

Bachelor of Arts - Communication And Digital Media Studies

University of Ontario Institute of Technology
01.2019 - 06.2021

Bachelor of Arts - Mass Communication

Babcock University
08.2016 - 04.2018
STEPHANIE EZEJISenior Social Media Community Manager