Hi, I’m
STEPHANIE EJUTEMIEDEN
SOCIAL MEDIA MANAGER
London,ON
Summary
Relentlessly focused on generating new revenue through the use of social media. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
years of professional experience
Work History
Rutzela Luxuries
Ecommerce Associate(Part Time)
06.2020 - 06.2023
Job overview
- Monitored website traffic and customer reviews to evaluate responses to site updates
- Measured and analyzed web site usage data to maximize search engine returns and refine customer interfaces
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal
- Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability
- Maintained working knowledge of company products, services and promotions
- Met or exceeded sales goals by increased sales by 15% in only two months
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service
- Processed and handled customer complaints, answering questions and providing alternative solutions
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders
- Created shipping and invoicing documents with accurate customer, destination, and materials information.
- Utilized customer service software to accurately enter customer data, process orders and update customer records
- Recommended merchandise and services that would meet customer needs
- Assist with social media content planning and scheduling
Bradley Smoker Technology Inc
Social Media Manager
07.2021 - 06.2022
Job overview
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Designed and implemented social media strategies to align with business goals.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Analyzed and reported social media and online marketing campaign results.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Monitor social media performance, report on progress, and recommend creative solutions to achieve goals
- Converted longer form content (blogs, podcasts, white papers, etc.) into micro-content (short video posts, stories, snaps, memes, etc.) suitable for each social media channel
- Scheduled, created, and distributed written content, video, and images that increased brand awareness with 35+ posts across platforms each week
- Manage Influencer Accounts, and contact potential influencers for collaboration
Larisa Lefleur
Social Media Manager
01.2019 - 12.2020
Job overview
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Designed and implemented social media strategies to align with business goals, which resulted in 50% increase in sales.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Established regular monthly and quarterly reporting of social media metrics such as follower counts, engagement rates, and generated leads across platforms
- Paid Facebook Advertising
Education
University of OttawaOttawa, ON
Bachelor of Commerce from International Management
10.2015
AlacrityVancouver
Digital Marketing Program from Digital Communications And Multimedia
07.2021
Skills
- Instagram, Twitter, Facebook, Pinterest,
- YouTube, TikTok, LinkedIn
- Sprout Social, Hootsuite, Facebook
- Business Suite, SEMrush, Iconosquare
- Google Analytics
- Google Docs, Google Sheets
- Photoshop, Canvas
- Influencer Collaboration
- Search Engine Optimization Expertise
- Website Creation
Timeline
Social Media Manager
Bradley Smoker Technology Inc
07.2021 - 06.2022
Ecommerce Associate(Part Time)
Rutzela Luxuries
06.2020 - 06.2023
Social Media Manager
Larisa Lefleur
01.2019 - 12.2020
University of Ottawa
Bachelor of Commerce from International Management
Alacrity
Digital Marketing Program from Digital Communications And Multimedia
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