Stephanie Donati
Santa Maria
Summary
At the age of 12, I began to learn how the restaurant business operates and developed most of my skills there. I started working as a server at 15, where I learned to perform under pressure while ensuring that all my customers were satisfied at all times. Over the years in the restaurant industry, I have not only honed my skills in service, but also learned how to communicate effectively in stressful situations, build lasting relationships with regular customers, and work independently on the server floor. I’ve become proficient at multitasking, whether it's hosting, running food, or taking orders, all while maintaining a high standard of service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host/ Server/Coffee Barista
Crumbles Cafe & Bake Shop
06.2022 - Current
- I learned how to operate the POS system and became proficient in its use.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- I successfully managed to work independently and serve the entire restaurant on my own.
- I handled cleaning and bussing tables while ensuring my section remained spotless at all times by helping my fellow co-workers
- I learned the responsibilities of opening the restaurant and preparing it for daily operations.
Server/Cash Register Operator
Yava Bakery
08.2023 - 12.2023
- I processed customer orders at the register and provided details on the daily specials.
- I explained the ingredients of our new pastries and encouraged customers to purchase baked goods, helping to boost sales.
- Cultivated warm relationships with regular customers.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
El Pueblito Mexican Restaurant
11.2019 - 01.2022
- Working here strengthened my second language and improved my understanding of customer serves & work ethic.
- This restaurant taught me the fundamental needs of customers and how to meet them effectively.
- This job also taught me how to manage multiple tasks simultaneously and work effectively under pressure.
Education
Associate of Arts - Nursing
Allan Hancock College
Santa Maria, CA05-2025
GED -
Saint Joseph High School
4120 S Bradley Rd, Santa Maria, CA 9345506-2021
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- POS software
- Guest relations
- Bilingual
Certification
- Certified Nursing Assistant (CNA)
- ServSafe Food Handler's Certification
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Server/Cash Register Operator
Yava Bakery
08.2023 - 12.2023
Host/ Server/Coffee Barista
Crumbles Cafe & Bake Shop
06.2022 - Current
Server
El Pueblito Mexican Restaurant
11.2019 - 01.2022
- Certified Nursing Assistant (CNA)
- ServSafe Food Handler's Certification
Associate of Arts - Nursing
Allan Hancock College
GED -
Saint Joseph High School
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