Stephanie delreal
Chicago,IL
Summary
Dedicated Medical Assistant and Phlebotomist with over 10 years in healthcare, delivering clinical and administrative support across orthopedic, chiropractic, and medical office settings. Skilled in phlebotomy, EKGs, patient intake, and managing medical records. Committed to enhancing patient care and efficiently coordinating tasks in fast-paced environments.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Chiropractor's Assistant
Northwest Chiropractix
Chicago, IL
09.2020 - Current
- Assisted chiropractor in conducting patient assessments and developing tailored treatment plans.
- Set up patients for STIM therapy treatment and provided instructions.
- Supported ultrasound procedures to enhance patient experience and care delivery.
- Managed patient scheduling and follow-up appointments efficiently.
- Documented patient progress and treatment outcomes to support effective treatment adjustments.
- Prepare treatment rooms with necessary equipment and supplies.
- Maintain electronic medical records and ensure accurate documentation.
- Communicated with insurance companies to ensure accurate billing and timely payment collection.
Medical Assistant/Phlebotomist
Montrose Ashland Medical Center
Chicago, IL
09.2020 - Current
- Perform patient intake, vital signs, medication reconciliation, and clinical documentation.
- Performed phlebotomy procedures, ensuring accurate specimen labeling and readiness for laboratory analysis.
- Perform EKGs and assist with diagnostic testing.
- Assisted providers with clinical operations and enhanced patient care.
- Verify insurance eligibility and benefits for patient services.
- Process referrals and obtain prior authorizations when required.
- Communicate with patients regarding appointments, testing, and follow-up care.
- Oversaw medical supply ordering, tracked inventory, and restocked exam rooms to maintain operational efficiency.
Medical Records Clerk
Midland Riverside Orthopedics
Chicago, IL
06.2013 - 07.2020
- Managed processing and invoicing of records requests to ensure timely delivery for patients, providers, and third parties.
- Ensured accurate filing and compliance with HIPAA regulations.
- Facilitated access to patient files for staff to enhance clinical operations.
- Completed scanning of incoming documentation for efficient record-keeping.
- Organized charts, reports, and clinical documentation.
- Assisted providers with administrative tasks and record management.
- Upheld a clean and organized department environment to support efficient operations.
Education
High School Diploma -
Wells High School
Chicago IL06-2013
Skills
- Patient assessment
- Vital Signs & Patient Intake
- Insurance verification
- Prior Authorizations
- Referral Processing
- Patient Communication
- Multitasking in healthcare
- HIPAA Compliance
- Bilingual: English & Spanish (Fluent)
Certification
- Certified Phlebotomy Technician (CPT)
- CPR / Basic Life Support (BLS) Certified
Timeline
Chiropractor's Assistant
Northwest Chiropractix
09.2020 - Current
Medical Assistant/Phlebotomist
Montrose Ashland Medical Center
09.2020 - Current
Medical Records Clerk
Midland Riverside Orthopedics
06.2013 - 07.2020
High School Diploma -
Wells High School