Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Stephanie de lisa

cashier /waitress
Prince Rupert,BC

Summary

Detail-oriented Cashier with experience in processing transactions and maintaining accurate cash drawers. Demonstrates excellent customer service by addressing inquiries and resolving issues promptly. Focused on supporting team operations and ensuring a clean, organized environment.

Dedicated Waitress skilled in managing patron orders and maintaining cleanliness in high-volume environments. Utilizes strong multitasking abilities to enhance guest experiences and ensure order accuracy. Committed to delivering exceptional service and collaborating with team members to exceed customer expectations.

Motivated individual with strong customer service and teamwork strengths. Brings reliability, initiative, and a positive attitude to new challenges. Eager to learn, support team goals, and contribute to overall success in fast-paced environments.

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Waitress

Naomi's Grill
Prince Rupert, BC
01.2026 - 02.2026

Managed patron orders effectively. Maintained cleanliness of the café environment. Assisted with dishwashing duties. Facilitated enjoyable experiences for patrons. Strived to exceed customer expectations with orders.

Cashier

Save on Foods 946
Prince Rupert, BC
11.2025 - 12.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring balanced registers at shift end.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted with inventory management by restocking shelves and organizing merchandise effectively.
  • Collaborated with team members to enhance store operations and improve workflow efficiency.
  • Adhered to health and safety guidelines while maintaining cleanliness in work areas.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Waitress

the Fresh Onion
Prince Rupert Bc
03.2016 - 01.2018
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in menu recommendations and ensured accurate order processing.
  • Collaborated with kitchen staff to expedite food preparation and delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled customer inquiries and resolved issues efficiently to enhance satisfaction.
  • Trained new waitstaff on company protocols and service standards.
  • Monitored inventory levels of supplies and reported shortages to management.
  • Implemented suggestions for improving workflow, resulting in enhanced efficiency.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Slot Attendant

Chances Prince Rupert
Prince Rupert, BC
07.2016 - 01.2017
  • Monitored gaming machines for operational efficiency and compliance with regulations.
  • Assisted customers in navigating slot machine options and resolving technical issues.
  • Conducted routine maintenance checks to ensure optimal performance of gaming equipment.
  • Provided exceptional customer service, enhancing guest experiences in high-volume environments.
  • Implemented best practices for cash handling and reporting, ensuring accuracy in transactions.
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.
  • Educated guests on gameplay rules, betting procedures, and payout structures, enhancing their overall enjoyment of the casino atmosphere.
  • Dispensed machine payouts and provided change for players.
  • Ensured accurate record-keeping of transactions, maintaining detailed logs of jackpot payouts and machine repairs.
  • Maintained a safe environment for all guests by quickly addressing any hazards or safety concerns in the gaming area.
  • Participated in staff meetings to share feedback on operational efficiency and brainstorm improvements for guest services initiatives.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.

Education

GED -

Vancouver Community College
Vancouver
06-1991

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Safe food handling ( i do have food safe )
  • Handling complaints
  • Menu recommendations
  • Payment processing
  • Food running
  • Memory retention
  • Table setting
  • Order accuracy
  • Accurate money handling

Languages

English
Native or Bilingual

Certification

food safe ticket

Timeline

Waitress

Naomi's Grill
01.2026 - 02.2026

Cashier

Save on Foods 946
11.2025 - 12.2025

Slot Attendant

Chances Prince Rupert
07.2016 - 01.2017

Waitress

the Fresh Onion
03.2016 - 01.2018

GED -

Vancouver Community College
Stephanie de lisacashier /waitress