Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Stephanie Dean

Banff,AB

Summary

I am a well-rounded bartender with over 15 years of experience, committed to providing guests with genuine hospitality and delivering exceptional service. I am very personable, creative, and a skilled multitasker, comfortable juggling competing priorities. I am proficient in creating signature cocktails; however, I thrive in elevating classics through imaginative culinary concepts. My passion is creating memorable experiences that inspire guests to return.

Overview

10
10
years of professional experience

Work History

Bartender/Social Media Manager

Banff Ave Brewing co.
Banff, Alberta
08.2024 - Current
  • I served high customer volumes of cocktails, wine, and beer during the lunch and dinner rush, with capacities of up to 100, while having a section of my own.
  • Multi-task between serving tables and bartending while ensuring prompt, engaging, and friendly service.
  • Maintain knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Plan out monthly content to publish to the pub's social media pages; I film, curate, and organize all the content for the pub.

Bartender/Server

Banff Hospitality Collective
Banff, Alberta
09.2015 - Current
  • Worked in various locations throughout this company, such as Hoodoo, Dancing Sasquatch, Bear Street Tavern, Mountain View BBQ, and High Rollers.
  • Adapted to each location briskly and ensured I was knowledgeable in all the menus, trainings & order of operations.
  • Worked swiftly to ensure successful dinner service with exceptional customer service while preparing cocktails, answering questions about beer & wine and making customers feel at home.

Bartender

St James' Gate
Banff, Alberta
02.2021 - 02.2025
  • I attended many whiskey training sessions to uphold my knowledge and keep a variable bar stocked with over 100 whiskies from all over the world.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • I Provided prompt service with a bar top of 30 while also making drinks for the whole restaurant - capacity up to 200

Bartender

The Radiant
Banff, Alberta
01.2020 - 01.2021
  • Conducted regular inventory checks of liquor bottles and containers to ensure adequate stock levels are maintained.
  • I kept up with current drink trends, new products, ingredients, equipment, and preparation methods while creating new cocktails each month.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Organized and prepared both food-based and non-food garnishes for different cocktails.

Bartender/Supervisor

Chilis
Banff, Alberta
03.2018 - 01.2020
  • I worked as a team lead to ensure the service ran smoothly while multitasking with serving my own section as well.
  • Provided menu recommendations, and confidently answered questions for guests to ensure guest satisfaction.
  • Coordinated events for staff members, promoting team-building activities, and boosting morale within the workplace.
  • Managed employee performance through coaching, counseling, mentoring and disciplining as needed.

Education

Diversity & Sensitivity Training
Banff, AB
06-2021

High School Diploma -

Blessed Sacrament School
Wainwright, AB
06-2010

Pro Serve
Banff, AB
01-2010

Skills

  • Team building
  • Sales techniques
  • Communication skills
  • Time management
  • Conflict resolution
  • Engaging personality
  • Beverage creation and preparation
  • Service-oriented mindset
  • Social media marketing
  • Highly reliable

Affiliations

  • Hiking
  • Snowboarding
  • Drawing
  • Reading
  • Paddle Boarding
  • Yoga

References

References available upon request.

Timeline

Bartender/Social Media Manager

Banff Ave Brewing co.
08.2024 - Current

Bartender

St James' Gate
02.2021 - 02.2025

Bartender

The Radiant
01.2020 - 01.2021

Bartender/Supervisor

Chilis
03.2018 - 01.2020

Bartender/Server

Banff Hospitality Collective
09.2015 - Current

Diversity & Sensitivity Training

High School Diploma -

Blessed Sacrament School

Pro Serve

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Stephanie Dean