Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Dean

Banff,AB

Summary

I am an energetic & optimistic candidate with 14 years of experience in the hospitality field who has a passion for delivering exceptional customer experience and loves the challenge of learning & developing new skills. I am seeking to diversify and strengthen new assets with returning back to administrative work. I am looking for stable & professional work so I can grow effectively in an efficient work environment.

Overview

14
14
years of professional experience

Work History

Bartender

Banff Ave Brewing
10.2024 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

St James' Gate
02.2022 - Current

• Kept bar presentable and well-stocked to meet customer needs.

  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders with a restaurant full of 200+ people.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Executive Assistant

URS Flint
03.2011 - 01.2015
  • Managed executive calendars, scheduling meetings, appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.

Education

Liquor & Gambling Staff Training

Pro Serve
Alberta

Diversity & Sensitivity Training
Banff, AB
06-2021

High School Diploma -

Blessed Sacrament School
Wainwright, AB
06-2010

Skills

  • Strong multitasking skills
  • Excellent attention to detail
  • Able to accomplish new tasks quickly and efficiently
  • Highly reliable
  • Strategic problem solver
  • Very outgoing with a positive personality
  • Exceptional customer service
  • Documentation and reporting
  • Social media management
  • Travel planning
  • Team player attitude
  • Clean & organized

Languages

English

Timeline

Bartender

Banff Ave Brewing
10.2024 - Current

Bartender

St James' Gate
02.2022 - Current

Executive Assistant

URS Flint
03.2011 - 01.2015

Liquor & Gambling Staff Training

Pro Serve

Diversity & Sensitivity Training

High School Diploma -

Blessed Sacrament School
Stephanie Dean