Stephanie Davidson
Lindsay,ON
Summary
Lead Hand with extensive experience in coordinating team tasks to complete projects on time and within budget. Proficient in implementing quality control measures, optimizing workflows, and ensuring a safe work environment. Knowledgeable in team member training, problem-solving, and maintaining consistent product standards.
Overview
15
15
years of professional experience
Work History
Lead Hand
Armada Toolworks Ltd
03.2012 - 11.2023
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
- Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
- Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
- Adhered to industry safety protocols and enforced team member compliance.
- Proactively identified areas for improvement in existing procedures leading initiatives aimed at optimizing workflow efficiency.
- Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
Production Line Operator
Global Human Resources
02.2010 - 03.2012
- Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
- Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
- Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
- Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
Server
Tim Hortons
01.2009 - 02.2010
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Diploma - Medical Office Administration
Gates College
Cobourg, ON11-2024
High School Diploma -
I.E Weldon Secondary School
Lindsay, ON06-2009
Skills
- Inventory Control
- Team Oversight
- Safety Protocols
- Team Member Training
- Workplace ethics
- Problem-Solving
- Attention to Detail
- Team motivation
- Flexible Schedule
- Quality Improvement
- Strong computer skills
- Typing skills of 50 WPM
Languages
English
Professional Working
Timeline
Lead Hand
Armada Toolworks Ltd
03.2012 - 11.2023
Production Line Operator
Global Human Resources
02.2010 - 03.2012
Server
Tim Hortons
01.2009 - 02.2010
Diploma - Medical Office Administration
Gates College
High School Diploma -
I.E Weldon Secondary School
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