STEPHANIE CHENG
Thornhill,ON
Summary
Experienced Executive Assistant with three years of providing high-level support to senior leadership, including the Hospital Chief Executive Officer and the HR department. With strong communication skills, excel at working independently to manage complex schedules, coordinate meetings, and ensure the smooth operation of daily activities. Trusted with maintaining confidentiality, handles sensitive information with the utmost discretion and professionalism. Proficient in MS Office, efficiently managing tasks such as document preparation, data analysis, and reporting. Known for exceptional attention to detail and the ability to prioritize effectively, thrives in fast-paced environments, providing reliable and efficient support while upholding the highest standards of confidentiality and trust.
Overview
7
7
years of professional experience
Work History
Restaurant Operation and Event Senior Associate
Northern Cafe
12.2024 - Current
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Trained and supported new team members, maintaining culture of collaboration.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Executive Assistant
Hong Kong Children's Hospital
04.2022 - 10.2024
- Support various team with administrative duties, such as Hospital Chief Executive Office, Human Resources and Patient Resources Center
- Schedule and organize meetings and conferences for senior administrators
- Coordinate conferences, symposiums and events from draft to implementation
- Prepared and edited presentations, reports, data analysis and other documents as requested by the executive leadership team
- Maintain record and manage data entry
- Prepare and create posters, presentations and other materials as needed
- Assist in maintaining the department's smooth operations with human resources administration and financial administration
- Providing logistic support in the procurement process
- Review and distribute mail, lab results and assist with clinical activities in the Infection Control Team
- Train and mentor new employees in assisting and supporting department's activities
- Maintain accurate records of employee movements, including account creation and deletion, while ensuring adherence to company policies and legal regulations
- Organize and oversee employee training programs, ensuring all training materials and documentation are up-to-date
- Monitor and track employee leave balances, preparing monthly leave reports for the payroll team
- Support employee relations by gathering feedback and helping resolve workplace concerns
- Promote a positive, inclusive work environment that values cultural diversity and encourages employee engagement
Office Assistant (Part-time)
Hong Kong Spanish Institute
06.2018 - 11.2018
- Performs receptionist and clerical duties, including scanning, faxing and filing correspondence, and preparing payrolls
- Coordinates the class with the student, his/her parent and the teacher
- Arrange classes by reserving rooms and managing refreshment
- Handles queries and complaints via phone, email and general correspondence
Education
Bachelor Degree - Translation and Interpretation (Chinese and English)
City University of Hong Kong
01.2021
Associate Degree - Art of Bilingual Studies (Spanish and English), CGE English Professional Communication Skills
Community College of City University
06.2018
Skills
- Project management
- Cross-functional teamwork
- Work Planning and Prioritization
- MS office
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- File management
- Data analytics
- Strong communication skills
- Accounts payable and receivable
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Restaurant Operation and Event Senior Associate
Northern Cafe
12.2024 - Current
Executive Assistant
Hong Kong Children's Hospital
04.2022 - 10.2024
Office Assistant (Part-time)
Hong Kong Spanish Institute
06.2018 - 11.2018
Associate Degree - Art of Bilingual Studies (Spanish and English), CGE English Professional Communication Skills
Community College of City University
Bachelor Degree - Translation and Interpretation (Chinese and English)
City University of Hong Kong
Similar Profiles
Israel A FaustoIsrael A Fausto
Server at Northern CafeServer at Northern Cafe
Gerardo CruzGerardo Cruz
Busser at Northern CafeBusser at Northern Cafe
Catherine CostonCatherine Coston
Bookkeeper / Payroll Specialist at Gulf Northern Xpress / Gulf Northern XfersBookkeeper / Payroll Specialist at Gulf Northern Xpress / Gulf Northern Xfers
Jory GladmanJory Gladman
Swim Coordonator at Camp TamakwaSwim Coordonator at Camp Tamakwa
Cheuk Yim LoCheuk Yim Lo
Summer Camp Staff Member at Carmel Logos Baptist ChurchSummer Camp Staff Member at Carmel Logos Baptist Church