Stephanie Chaisson
Thorold,ON
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Kitchen Showroom Receptionsit/Office Manager
Kitchen Studio Niagara
ST CATHARINES, ONTARIO
04.2021 - Current
- First point of contact for all clients and new customers
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored inventory levels and placed orders when needed.
- Developed and implemented office policies and procedures- keeping up to date on the new software being released
- Works closely with designers to provide support for current client projects, as well as order any various accessories needed.
- Sell countertops to walk in individuals- including coordinating payment and install with fabricator.
- Responsible for social media updating and final photos
- Dealing with reps from the various accessory and countertop suppliers.
Bartender Supervisor
Vintage Hotels
Niagara-on-the-Lake, Ontario
07.2016 - 04.2021
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Maintained a clean, organized, and safe work environment at all times.
- Performed daily opening and closing procedures according to established guidelines. as well as overseeing money drawers and customer payments
- Monitored inventory levels and placed orders for additional stock as required.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Trained new employees on company policies and procedures.
Education
Bachelor of Arts - English Language And Literature
University of Windsor
Windsor, None06-2013
Skills
- Office administration
- Invoice tracking
- Inventory management
- Customer service
- Time management
- Clear oral/written communication
- Fast learner
Affiliations
- as someone who is passionate about health and wellness, i love incorporating that into every focus of my life. It is an amazing opportunity to be able to help others feel the same and support a professional who also has the same ideals.
Timeline
Kitchen Showroom Receptionsit/Office Manager
Kitchen Studio Niagara
04.2021 - Current
Bartender Supervisor
Vintage Hotels
07.2016 - 04.2021
Bachelor of Arts - English Language And Literature
University of Windsor