Stephanie Ceja
Los Angeles
Summary
Adept Medical Assistant with a proven track record at Cryo Healthcare, enhancing patient care through effective coordination and management. Excelled in a fast-paced environment, showcasing exceptional customer service and medical terminology knowledge. Fluent in Spanish, I significantly improved patient communication and satisfaction. Demonstrated trustworthiness and proficiency in vital sign monitoring, embodying a blend of hard and soft skills vital for healthcare excellence. Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Cryo Healthcare
09.2019 - 12.2023
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Covid Screener *CONTRACT*
LAUSD
03.2022 - 06.2022
- Played a vital role in tracking community infection rates through diligent reporting of positive cases to relevant public health authorities.
- Performed basic laboratory tests and collected specimens for further testing.
- Disinfected tools, equipment and surfaces between patients.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Covid Screener
The Angeles Clinic
05.2021 - 09.2021
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
Cashier and Sales Associate
WSS Warehouse Shoe Sale
12.2016 - 09.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Increased sales of promotional items by informing customers about current offers.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Certificate - Medical Assistant
Associated Technical College
Los Angeles, CA11-2018
High School Diploma -
Downtown Magnets High School
Los Angeles, CA06-2015
Skills
- Customer Service
- Multi-Tasker
- Quick learner
- Flexible
- Fluent in Spanish
- Trustworthy companion
Timeline
Covid Screener *CONTRACT*
LAUSD
03.2022 - 06.2022
Covid Screener
The Angeles Clinic
05.2021 - 09.2021
Medical Assistant
Cryo Healthcare
09.2019 - 12.2023
Cashier and Sales Associate
WSS Warehouse Shoe Sale
12.2016 - 09.2017
Certificate - Medical Assistant
Associated Technical College
High School Diploma -
Downtown Magnets High School
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