Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Stephanie Cartier

Saint-Laurent,Canada

Summary

Dynamic and results-driven professional with a strong background in customer service at Starbucks Coffee Company. Ability to enhance client experiences through effective teamwork and adaptability. Skilled in crafting beverages and consistently maintaining high standards of organization and cleanliness. Committed to delivering exceptional service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks Coffee Company
Saint-Laurent, Canada
08.2023 - 04.2026
  • Crafted a wide range of customizable beverages with speed and accuracy
  • Delivered exceptional customer service in high-volume setting, enhancing customer satisfaction
  • Interacted with customers to foster a welcoming atmosphere, encouraging repeat visits
  • Assisted in training new baristas on company procedures and best practices

Hostess / Busgirl

Ben & Florentine
Vaudreuil-Dorion, Canada
03.2022 - 04.2023
  • Greeted and seated guests promptly, enhancing their dining experience
  • Maintained cleanliness and organization of entrance and dining areas to promote guest satisfaction
  • Crafted and served beverages, contributing to overall guest enjoyment
  • Built positive relationships with other front-of-house and kitchen staff

Barber's Assistant

Upper Cuts
Vaudreuil-Dorion, Canada
06.2021 - 01.2022
  • Collaborated with barbers to improve service delivery and elevate client experience
  • Delivered exceptional customer service in-store and over telephone to foster client satisfaction
  • Performed hair washing services for clients
  • Ensured cleanliness of workstations to maintain hygiene standards and create welcoming environment
  • Booked and kept track of client appointments

Education

Bachelor of Commerce (BComm) - Human Resource Management

Concordia University
Montreal, QC
12-2028

Diploma of College Studies (DCS) - Social Science

John Abbott College
Saint-Anne-de-Bellevue, QC
12-2024

Bilingual Secondary School Diploma -

Macdonald High School
Sainte-Anne-de-Bellevue, QC
06-2023

Skills

  • Customer service
  • Time management
  • Organizational skills
  • Teamwork
  • Adaptability
  • Flexibility

References

Available upon request

Languages

French
Professional
English
Full Professional

Timeline

Barista

Starbucks Coffee Company
08.2023 - 04.2026

Hostess / Busgirl

Ben & Florentine
03.2022 - 04.2023

Barber's Assistant

Upper Cuts
06.2021 - 01.2022

Bachelor of Commerce (BComm) - Human Resource Management

Concordia University

Diploma of College Studies (DCS) - Social Science

John Abbott College

Bilingual Secondary School Diploma -

Macdonald High School
Stephanie Cartier